Connect Instagram and ServiceNow

Both apps 30Instagram 16ServiceNow 14

• Trigger
  New Comment

  Triggered when someone comments on one of your Instagram posts

• Trigger
  New Media Posted

  Triggered when a new post is published on your Instagram account

• Trigger
  New Message

  Triggered when a new direct message arrives in your Instagram inbox

• Action
  Create Carousel Container

  Create a draft carousel post with multiple images/videos before publishing.

• Action
  Create Media Container

  Create a draft media container for photos/videos/reels before publishing.

• Action
  Create Post

  Publish a draft media container to instagram (final publishing step).

• Action
  Get Conversation

  Get details about a specific instagram dm conversation (participants, etc).

• Action
  Get Post Comments

  Get comments on an instagram post.

• Action
  Get Post Insights

  Get instagram post insights/analytics (impressions, reach, engagement, etc.).

• Action
  Get Post Status

  Check the processing status of a draft post container.

• Action
  Get User Info

  Get instagram user info including profile details and statistics.

• Action
  Get User Insights

  Get instagram account-level insights/analytics (profile views, reach, impressions, etc.).

• Action
  Get User Media

  Get instagram user's media (posts, photos, videos).

• Action
  List All Conversations

  List all instagram dm conversations for the authenticated user.

• Action
  List All Messages

  List all messages from a specific instagram dm conversation.

• Action
  Reply To Comment

  Reply to a comment on instagram media.

• Trigger
  New Attachment Added

  Triggered when a new attachment is added.

• Trigger
  New Comment Added

  Triggered when a new comment is added to a record. Queries the ServiceNow journal field table for comment entries.

• Trigger
  New Record

  Polls the specified ServiceNow table and fires for each new record, ordered by creation time. Optionally filter with an encoded query.

• Trigger
  New Work Note Added

  Triggered when a new work note is added to a record (e.g. incident) in ServiceNow.

• Trigger
  New Work Notes (Cisco)

  Gets new work notes from incidents in ServiceNow. Queries the configured table (default incident) for rows updated in the last day, returning each record's comments_and_work_notes journal (display value) and sys_id.

• Trigger
  Two-way sync new and updated incidents (Cisco)

  A trigger for two-way syncing new and updated incidents. Can only be used with two-way sync actions.

• Trigger
  Two-way sync new and updated tables

  A trigger for two-way syncing new and updated table records. Polls a ServiceNow table for records ordered by sys_updated_on so new and changed rows are detected. Can only be used with two-way sync actions.

• Action
  Add Comment to Incident

  Adds a customer-visible comment to an incident (by sys_id) via the incident table.

• Action
  Add File Attachment to Record

  Attaches a file to a record via the ServiceNow Attachment API. Provide the table name, record sys_id, file name, content type, and file content.

• Action
  Add Work Note to Incident

  Adds an internal work note to an incident (by sys_id) via the incident table.

• Action
  Create Record

  Creates a new record in the specified ServiceNow table (e.g. incident, task, problem, cmdb_ci). Pass the field values as a JSON object.

• Action
  Delete Record

  Deletes a record by sys_id from the specified ServiceNow table.

• Action
  List Records

  Lists records from the specified ServiceNow table. Optionally filter with an encoded query (sysparm_query), e.g. active=true^priority=1. Returns the result array, paginated.

• Action
  Update Record

  Updates an existing record (by sys_id) in the specified ServiceNow table. Pass changed field values as a JSON object.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.