Integration
Connect LiveAgent and Notion
When New conversation fires in LiveAgent, your agent runs Add Block to Page in Notion, or New Comment in Notion to Add customer group in LiveAgent. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want LiveAgent and Notion to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What LiveAgent and Notion can do together
From LiveAgent to Notion
When New conversation in LiveAgent
then Add Block to Page in Notion
When New Customer in LiveAgent
then Add Comment in Notion
From Notion to LiveAgent
When New Comment in Notion
then Add customer group in LiveAgent
When New Data Source Item in Notion
then List conversation messages in LiveAgent
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with LiveAgent and Notion
Triggers and actions 8 triggers · 30 actions
Trigger
New conversationTriggers when a new conversation (ticket, chat, call or message) is created in LiveAgent.
Trigger
New CustomerTriggers when a new customer (contact) is added in LiveAgent.
Trigger
New Customer (Experimental)Triggers when a new customer (contact) is added in LiveAgent.
Action
Add customer groupCreates a new customer group in LiveAgent with a name and optional text and background colors.
Action
Add tagCreates a new tag in LiveAgent that can be assigned to conversations.
Action
Get conversationReturns a LiveAgent conversation (ticket) by its ID, code or public URL code, including status, owner, tags and custom field values.
Action
List conversation messagesReturns all message groups and their messages for a LiveAgent conversation, optionally limited to a date range.
Action
List conversationsReturns conversations (tickets, chats, calls) in LiveAgent, optionally filtered by owner, department, agent, status, channel, subject and dates.
Action
List customer groupsReturns every customer group defined in the LiveAgent account, with each group's id and name.
Action
List tagsReturns every tag defined in the LiveAgent account, with each tag's id and name.
Trigger
New CommentTriggers when a new comment is created in your Notion workspace. You can filter by database or specific page.
Trigger
New Data Source ItemTriggers when a new item is created in a data source.
Trigger
Updated Content in Data Source ItemTriggers when the content in a data source item is updated.
Trigger
Updated Content in PageTriggers when the content in a page is updated.
Trigger
Updated Properties in Data Source ItemTriggers when one or more properties of a data source item are updated.
Action
Add Block to PageAdds a new content block to an existing Notion page. Supports various block types including paragraphs, headings, lists, to-dos, callouts, code blocks, and more.
Action
Add CommentAdds a new comment to a Page.
Action
Add Content to PageAdds Content to a Page.
Action
Archive Data Source ItemSoft deletes an item in a data source.
Action
Create Data Source ItemCreates an item in a data source.
Action
Create PageCreates a Page inside a parent page
Action
Find Data Source ItemsSearches for items in a data source by its properties.
Action
Find Page (By Title)Searches for a page by title.
Action
Get BlockRetrieves a block by ID.
Action
Get Block ChildrenRetrieves child blocks of a parent block or page with support for pagination.
Action
Get PageRetrieves a specific page or data source item from Notion using its ID.
Action
Get Page and ChildrenRetrieves a page by its ID and all of its block children.
Action
Get Page CommentsRetrieves comments from a Page.
Action
Get Page PropertyRetrieves a specific property value from a Notion page.
Action
Get User DetailsRetrieves user information by ID.
Action
Query Data Source (Advanced)Query a Notion data source with advanced filtering and sorting using JSON. Supports complex logic like AND/OR conditions, multiple sorts, and all Notion filter types.
Action
Restore Data Source ItemRestores a data source item which was previously archived.
Action
Retrieve DatabaseThis action retrieves a database in Notion using the ID of the database.
Action
Update DatabaseUpdates a Notion database's title, description and column (property) schema.
Action
Update Data Source ItemUpdates a data source item.
Action
Update Data Source SchemaUpdates a Notion data source schema including properties and title. Allows adding, modifying, or removing data source properties to change the schema.
Action
Upload File to Data Source ItemUploads a file to a files property in a data source item.
Action
Upload File to Page or BlockUploads a file to a page or block in Notion.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
LiveAgent and Notion, answered
What can start an automation from LiveAgent?
Any of LiveAgent's 3 triggers in the catalog, including New conversation, New Customer and New Customer (Experimental). Describe the moment in plain language and your agent picks the right one.
What can your agent do in Notion when something happens in LiveAgent?
Any of Notion's 23 actions, including Create Data Source Item, Create Page, Update Database and Update Data Source Item. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Notion to LiveAgent?
Yes. When something happens in Notion, your agent can act in LiveAgent too. This page covers both directions: Notion's triggers and LiveAgent's actions are listed here as well.
Do I have to build a connector for LiveAgent or Notion?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.