App

Birdeye integrations

Connect Birdeye to any other app, or use it from your AI client over MCP. Birdeye is an all-in-one customer experience platform. Over 80,000 businesses use Birdeye every day to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Payments, and delight those customers with Surveys, Ticketing, and Insights - all in one place.

Connects with an API keybirdeye.com

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

Build solutions, not workarounds.

What do you want to automate with Birdeye?

Ask the assistant

You'll sign in before anything runs. What you typed comes with you.

Connect your AI client

Give your AI client this address.

https://mcp.apiant.ai

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

Set it up in your client
Claude Code

Run this in the directory you want to work in.

claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai

Start Claude Code there, approve the server, and sign in in the browser page it opens.

Claude Code guide (opens in a new tab)
Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

Setup guide (opens in a new tab)
Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

Setup guide (opens in a new tab)
Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

Setup guide (opens in a new tab)
Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

Setup guide (opens in a new tab)
Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

Setup guide (opens in a new tab)

Pair it

Connect Birdeye with another app

What your agent can do with Birdeye

Triggers and actions 4 triggers · 18 actions

  • Trigger
    New Contact

    Triggers when a new customer contact is added in Birdeye.

  • Trigger
    New Lead

    Triggers when a new lead is added in Birdeye.

  • Trigger
    New Ticket

    Triggers when a new ticket is created in Birdeye.

  • Trigger
    Survey Completed

    Triggers when a customer submits a response to a survey.

  • Action
    Add Ticket Comment

    Adds a comment to a ticket.

  • Action
    Delete Tag

    Deletes a review tag from the account.

  • Action
    Get Business

    Returns the profile of a business or location.

  • Action
    Get Contact Activity Log

    Returns a contact's activity history, such as review requests sent and reviews written.

  • Action
    Get Dashboard Data

    Returns review count, average rating, sentiment and benchmark figures for a business.

  • Action
    Get Listing

    Returns the listing details of a location.

  • Action
    Get Review Summary

    Returns review counts by source and by rating for a business.

  • Action
    Get Survey

    Returns a survey with its pages and questions.

  • Action
    Get User

    Returns the details of a Birdeye user.

  • Action
    List Competitors

    Returns the competitors tracked for a business.

  • Action
    List Contacts

    Returns the contacts of a business, most recently active first.

  • Action
    List Employees

    Returns the employees of a business.

  • Action
    List Locations

    Returns the locations (child businesses) under an enterprise account.

  • Action
    List Survey Responses

    Returns the responses submitted to a survey.

  • Action
    List Surveys

    Returns the surveys of a business.

  • Action
    List Tags

    Returns the review tags in the account.

  • Action
    Search Businesses

    Searches the businesses under an account by name or number.

  • Action
    Update Ticket

    Updates a ticket's status or assignee.

Reviews

What our customers say

Questions

Birdeye, answered

Is there a Birdeye MCP server?

APIANT's MCP server at https://mcp.apiant.ai works with Birdeye. Add that address to any AI client that takes a remote MCP server and sign in once in your browser. Your client can then run Birdeye actions on demand, or have APIANT build, test and run automations that use Birdeye. Nothing to install.

What can start an automation from Birdeye?

Any of Birdeye's 4 triggers in the catalog, including New Contact, New Lead, New Ticket and Survey Completed. Describe the moment in plain language and your agent picks the right one.

What can your agent do in Birdeye?

Any of Birdeye's 18 actions, including Update Ticket, Add Ticket Comment, Get Business and Get Contact Activity Log. Your agent maps the data both ways and tests every scenario before it ships.

Can I use Birdeye directly from Claude, ChatGPT or Cursor?

Yes. Connect your AI client to APIANT once and it works with Birdeye two ways. Ask it to do something in Birdeye once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running on its own. A one-off action uses your plan's tasks the same way an automation step does.

Do I need to write code against the Birdeye API?

No. APIANT connects to the Birdeye API for you, with your Birdeye API key. Describe what you want in plain language and your agent builds it on the Birdeye triggers and actions in the catalog. If you need an endpoint that is not there yet, your agent reads the Birdeye API documentation and adds it.

Which apps can Birdeye connect to?

Any app in the catalog; the list on this page pairs Birdeye with each of them. If the other app is missing, point your agent at its API documentation and it builds the connector.

What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.