Integration
Connect Birdeye and Discord
When New Contact fires in Birdeye, your agent runs Send Channel Message in Discord, or New Forum Message in Discord to Add Ticket Comment in Birdeye. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Birdeye and Discord to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Birdeye and Discord can do together
From Birdeye to Discord
When New Contact in Birdeye
then Send Channel Message in Discord
From Discord to Birdeye
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Birdeye and Discord
Triggers and actions 11 triggers · 40 actions
- New Contact
Triggers when a new customer contact is added in Birdeye.
- New Lead
Triggers when a new lead is added in Birdeye.
- New Ticket
Triggers when a new ticket is created in Birdeye.
- Survey Completed
Triggers when a customer submits a response to a survey.
- Add Ticket Comment
Adds a comment to a ticket.
- Delete Tag
Deletes a review tag from the account.
- Get Business
Returns the profile of a business or location.
- Get Contact Activity Log
Returns a contact's activity history, such as review requests sent and reviews written.
- Get Dashboard Data
Returns review count, average rating, sentiment and benchmark figures for a business.
- Get Listing
Returns the listing details of a location.
- Get Review Summary
Returns review counts by source and by rating for a business.
- Get Survey
Returns a survey with its pages and questions.
- Get User
Returns the details of a Birdeye user.
- List Competitors
Returns the competitors tracked for a business.
- List Contacts
Returns the contacts of a business, most recently active first.
- List Employees
Returns the employees of a business.
- List Locations
Returns the locations (child businesses) under an enterprise account.
- List Survey Responses
Returns the responses submitted to a survey.
- List Surveys
Returns the surveys of a business.
- List Tags
Returns the review tags in the account.
- Search Businesses
Searches the businesses under an account by name or number.
- Update Ticket
Updates a ticket's status or assignee.
- New Forum Message
Triggers when a new Message is created on a Forum Post.
- New Forum Post
Triggers when a new Post is created on a Forum.
- New Mention
Triggers when a User or Role is mentioned.
- New Message Posted to Channel
Triggers when a new message is posted to a specific text channel.
- New Reaction on Message
Triggers when a new Reaction is added to a Message.
- New User Added
Triggers when a new user joins the Discord Server.
- Role Assigned to User
Triggers when a role is assigned to a user.
- Add Reaction to Message
React to a message in a channel with an emoji. Writer sibling for the New Reaction on Message trigger.
- Add Role
assign a role to a user
- Create Channel
Create a new channel in a server.
- Create new Forum Post
Create a new Post on a Forum Channel.
- Create Role
Create a new role in a server.
- Delete Channel
Delete or close a channel.
- Delete Message
Delete a message from a channel.
- Find Channel
Find an existing channel by name.
- Find User
Find an existing user by name.
- Get Message
Retrieve a specific message from a channel by id.
- Get Server Member
Get one member of a Discord server, including the roles they currently hold.
- List Active Threads
List the threads and forum posts currently active in a Discord server.
- List Messages
List the most recent messages in a Discord channel, newest first.
- List Reactions
List the people who reacted to a message with a given emoji.
- List Roles
List every role defined in a Discord server, so you can pick the Role ID an operation needs.
- List Servers
List the Discord servers (guilds) the APIANT bot has been added to. Use it to get the Server ID every other Discord operation asks for.
- Remove User Role
Remove a chosen role from the specified user.
- Rename Channel
Rename a channel to a specific name you choose.
- Send Channel Message
Post a new message to a specific #channel you choose.
- Send Direct Message
Send a direct message to a specific user.
- Send message in Forum Post
Send a new message in a specific Forum Post.
- Update Message
Edit the content of a previously sent message.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Birdeye and Discord, answered
What can start an automation from Birdeye?
Any of Birdeye's 4 triggers in the catalog, including New Contact, New Lead, New Ticket and Survey Completed. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Discord when something happens in Birdeye?
Any of Discord's 22 actions, including Create Channel, Create new Forum Post, Create Role and Send Channel Message. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Discord to Birdeye?
Yes. When something happens in Discord, your agent can act in Birdeye too. This page covers both directions: Discord's triggers and Birdeye's actions are listed here as well.
Do I have to build a connector for Birdeye or Discord?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Birdeye and Discord without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.