Integration
Connect Zendesk and Zipzign
When New Messaging Conversation fires in Zendesk, your agent runs Add document in Zipzign, or New document created in Zipzign to Add Comment to Ticket in Zendesk. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Zendesk and Zipzign to do together?
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Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Zendesk and Zipzign can do together
From Zendesk to Zipzign
When New Messaging Conversation in Zendesk
then Add document in Zipzign
When New Ticket in Zendesk
then Update document in Zipzign
From Zipzign to Zendesk
When New document created in Zipzign
then Add Comment to Ticket in Zendesk
When Document signed in Zipzign
then Create Ticket in Zendesk
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Zendesk and Zipzign
Triggers and actions 5 triggers · 24 actions
Trigger
New Messaging ConversationTriggers when a customer starts a new conversation through Zendesk messaging (the web widget, mobile SDK or a social messaging channel). Each conversation arrives as its Zendesk ticket.
Trigger
New TicketPolling trigger that fires when a new ticket is created.
Trigger
New UserPolling trigger that fires when a new user is created.
Action
Add Comment to TicketAdds a public or private comment to an existing ticket.
Action
Create OrganizationCreates a new organization.
Action
Create TicketCreates a new ticket in Zendesk.
Action
Create UserCreates a new user (end-user or agent).
Action
Delete TicketDeletes a ticket by ID.
Action
Delete UserSoft-deletes a user by ID.
Action
Get Messaging User IDReturns the Zendesk messaging ID for a user, so their messaging conversation can be looked up in Zendesk Messaging.
Action
Get OrganizationRetrieves a single organization by ID.
Action
Get TicketRetrieves a single ticket by ID.
Action
Get UserRetrieves a single user by ID.
Action
List OrganizationsLists organizations in the account.
Action
List Ticket CommentsLists all comments on a ticket.
Action
List TicketsLists tickets in the account.
Action
SearchRuns a Zendesk search query across tickets, users, and organizations.
Action
Search UsersSearches users by query (name, email, etc.).
Action
Update OrganizationUpdates an existing organization by ID.
Action
Update TicketUpdates an existing ticket by ID.
Action
Update UserUpdates an existing user by ID.
Trigger
Document signedFires when every signer on a ZipZign signable document has signed (the document.signed webhook event). Other ZipZign events delivered to the same endpoint are ignored.
Trigger
New document createdFires when a document is created; delivered via the document.created webhook event.
Action
Add documentCreate a new document (readable, signable, or payable)
Action
Delete documentMarks a ZipZign document as deleted. Recipients then see a "no longer available" page. Documents that have been paid or signed cannot be deleted.
Action
Get documentFetches a document by ID, including its status, PDF link, signers, payment details and metadata. An error occurs if the document is not found.
Action
Submit signatureSubmits a signer's signature for a signable document using the signer's token from their signing link.
Action
Update documentReplaces a document's content (HTML, template or PDF) and resets it to its active status, or renames it when only a name is given.
Action
Verify integrityChecks whether a signed document has been tampered with by comparing its current SHA-256 hash to the one recorded at signing time.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Zendesk and Zipzign, answered
What can start an automation from Zendesk?
Any of Zendesk's 3 triggers in the catalog, including New Messaging Conversation, New Ticket and New User. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Zipzign when something happens in Zendesk?
Any of Zipzign's 6 actions, including Update document, Add document, Get document and Submit signature. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Zipzign to Zendesk?
Yes. When something happens in Zipzign, your agent can act in Zendesk too. This page covers both directions: Zipzign's triggers and Zendesk's actions are listed here as well.
Do I have to build a connector for Zendesk or Zipzign?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Zendesk and Zipzign without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.