Integration

Connect Zendesk and Zenler

When New Messaging Conversation fires in Zendesk, your agent runs Enroll User in Zenler, or New Funnel Subscription in Zenler to Add Comment to Ticket in Zendesk. Describe the whole flow and it is built, tested on every scenario and kept running.

Zendesk3 triggers Zendesk18 actions Zenler3 triggers Zenler16 actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

Build solutions, not workarounds.

What do you want Zendesk and Zenler to do together?

Ask the assistant

Connect your AI client

Give your AI client this address.

https://mcp.apiant.ai

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

Set it up in your client

Claude Code

Run this in the directory you want to work in.

claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai

Start Claude Code there, approve the server, and sign in in the browser page it opens.

Claude Code guide

Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

Setup guide

Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

Setup guide

Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

Setup guide

Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

Setup guide

Grok

Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.

Setup guide

Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

Setup guide

Example flows

What Zendesk and Zenler can do together

From Zendesk to Zenler

When New Messaging Conversation in Zendeskthen Enroll User in Zenler
When New Ticket in Zendeskthen Unenroll User in Zenler

From Zenler to Zendesk

When New Funnel Subscription in Zenlerthen Add Comment to Ticket in Zendesk
When New Sale in Zenlerthen Create Ticket in Zendesk

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with Zendesk and Zenler

Triggers and actions 6 triggers · 34 actions

Trigger
New Messaging Conversation
Triggers when a customer starts a new conversation through Zendesk messaging (the web widget, mobile SDK or a social messaging channel). Each conversation arrives as its Zendesk ticket.
Trigger
New Ticket
Polling trigger that fires when a new ticket is created.
Trigger
New User
Polling trigger that fires when a new user is created.
Action
Add Comment to Ticket
Adds a public or private comment to an existing ticket.
Action
Create Organization
Creates a new organization.
Action
Create Ticket
Creates a new ticket in Zendesk.
Action
Create User
Creates a new user (end-user or agent).
Action
Delete Ticket
Deletes a ticket by ID.
Action
Delete User
Soft-deletes a user by ID.
Action
Get Messaging User ID
Returns the Zendesk messaging ID for a user, so their messaging conversation can be looked up in Zendesk Messaging.
Action
Get Organization
Retrieves a single organization by ID.
Action
Get Ticket
Retrieves a single ticket by ID.
Action
Get User
Retrieves a single user by ID.
Action
List Organizations
Lists organizations in the account.
Action
List Ticket Comments
Lists all comments on a ticket.
Action
List Tickets
Lists tickets in the account.
Action
Search
Runs a Zendesk search query across tickets, users, and organizations.
Action
Search Users
Searches users by query (name, email, etc.).
Action
Update Organization
Updates an existing organization by ID.
Action
Update Ticket
Updates an existing ticket by ID.
Action
Update User
Updates an existing user by ID.
Trigger
New Funnel Subscription
Triggers when someone subscribes to the chosen Zenler marketing funnel.
Trigger
New Sale
Triggers when a student enrolls in a course, free or paid, with the sale's price, coupon and gateway.
Trigger
New User
Triggers when a new user signs up on your Zenler site.
Action
Delete User
Deletes a user from your Zenler site.
Action
Enroll User
Enrolls a Zenler user into a course.
Action
Get Course
Returns one Zenler course's name, subtitle, thumbnail and owner.
Action
Get User
Returns one Zenler user's name, email, contact details and roles.
Action
List Courses
Returns courses on your Zenler site.
Action
List Funnels
Returns your Zenler marketing funnels.
Action
List Live Classes
Returns your Zenler live classes and their schedules.
Action
List Live Webinars
Returns your Zenler live webinars and their schedules.
Action
List Users
Returns users on your Zenler site, optionally filtered by search text or role.
Action
Register Live Class
Registers a person for a Zenler live class.
Action
Register Live Webinar
Registers a person for a Zenler live webinar.
Action
Subscribe Funnel
Subscribes a person to one of your Zenler marketing funnels.
Action
Unenroll User
Unenrolls a Zenler user from a course.
Action
Unregister Live Class
Removes a person's registration from a Zenler live class.
Action
Unregister Live Webinar
Removes a person's registration from a Zenler live webinar.
Action
Unsubscribe Funnel
Unsubscribes an email address from a Zenler marketing funnel.

Each app on its own

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Questions

Zendesk and Zenler, answered

What can start an automation from Zendesk?

Any of Zendesk's 3 triggers in the catalog, including New Messaging Conversation, New Ticket and New User. Describe the moment in plain language and your agent picks the right one.

What can your agent do in Zenler when something happens in Zendesk?

Any of Zenler's 16 actions, including Enroll User, Get Course, Get User and List Courses. Your agent maps the data both ways and tests every scenario before it ships.

Can it also run from Zenler to Zendesk?

Yes. When something happens in Zenler, your agent can act in Zendesk too. This page covers both directions: Zenler's triggers and Zendesk's actions are listed here as well.

Do I have to build a connector for Zendesk or Zenler?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

Can my AI client use Zendesk and Zenler without building an automation?

Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.

What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.

Connect Zendesk and Zenler

What do you want Zendesk and Zenler to do together?

What Zendesk and Zenler can do together

From Zendesk to Zenler

From Zenler to Zendesk

Triggers and actions 6 triggers · 34 actions

Each app on its own

What our customers say

More from Zendesk

More into Zenler

Zendesk and Zenler, answered

What can start an automation from Zendesk?

What can your agent do in Zenler when something happens in Zendesk?

Can it also run from Zenler to Zendesk?

Do I have to build a connector for Zendesk or Zenler?

Can my AI client use Zendesk and Zenler without building an automation?

What happens when something fails?

Is there a free plan?