Integration
Connect Zendesk to Plentymarkets
When New Messaging Conversation fires in Zendesk, your agent runs Add contact in Plentymarkets. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Zendesk and Plentymarkets to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Zendesk can start in Plentymarkets
When New Messaging Conversation in Zendesk
then Add contact in Plentymarkets
When New Ticket in Zendesk
then Add order in Plentymarkets
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Zendesk and Plentymarkets
Triggers and actions 3 triggers · 38 actions
Trigger
New Messaging ConversationTriggers when a customer starts a new conversation through Zendesk messaging (the web widget, mobile SDK or a social messaging channel). Each conversation arrives as its Zendesk ticket.
Trigger
New TicketPolling trigger that fires when a new ticket is created.
Trigger
New UserPolling trigger that fires when a new user is created.
Action
Add Comment to TicketAdds a public or private comment to an existing ticket.
Action
Create OrganizationCreates a new organization.
Action
Create TicketCreates a new ticket in Zendesk.
Action
Create UserCreates a new user (end-user or agent).
Action
Delete TicketDeletes a ticket by ID.
Action
Delete UserSoft-deletes a user by ID.
Action
Get Messaging User IDReturns the Zendesk messaging ID for a user, so their messaging conversation can be looked up in Zendesk Messaging.
Action
Get OrganizationRetrieves a single organization by ID.
Action
Get TicketRetrieves a single ticket by ID.
Action
Get UserRetrieves a single user by ID.
Action
List OrganizationsLists organizations in the account.
Action
List Ticket CommentsLists all comments on a ticket.
Action
List TicketsLists tickets in the account.
Action
SearchRuns a Zendesk search query across tickets, users, and organizations.
Action
Search UsersSearches users by query (name, email, etc.).
Action
Update OrganizationUpdates an existing organization by ID.
Action
Update TicketUpdates an existing ticket by ID.
Action
Update UserUpdates an existing user by ID.
Action
Add contactCreates a new contact (customer, supplier or other contact type) in Plentymarkets.
Action
Add itemCreates a new item in Plentymarkets, together with its main variation.
Action
Add orderCreates an order in Plentymarkets with its order items, addresses and properties.
Action
Add paymentCreates a payment in Plentymarkets with the given amount, currency, payment method and status.
Action
Add variationCreates a new variation on an existing item, with its number, name, prices, dimensions, stock settings and linked categories, units and attributes.
Action
Find items by criteriaFinds items matching criteria such as name, ID, manufacturer, flags or update date.
Action
Find orders by criteriaSearches orders matching the criteria you supply, such as order ID, status, contact data, item or document number, and returns the matching orders.
Action
Get contactReturns a single contact by its ID, optionally including its addresses and accounts.
Action
Get itemReturns a single item by its ID, including its type, stock type, manufacturer, flags and marketplace settings.
Action
Get orderReturns a single order by its ID, optionally with addresses, payments, comments and other related details.
Action
Get variationReturns one variation of an item, optionally with related data such as prices, barcodes, stock or properties.
Action
List categoriesReturns the categories in your Plentymarkets system, optionally filtered by type, parent, name, store or tag.
Action
List contactsReturns a page of contacts from your Plentymarkets system, optionally filtered by name, email, dates, type and more.
Action
List paymentsReturns the payments recorded in your plentymarkets system, with amount, currency, status and payment method.
Action
List stockReturns stock levels per variation and warehouse across all warehouses, optionally filtered by variation or last-updated date.
Action
List warehousesReturns the warehouses set up in your Plentymarkets system, optionally sorted by id, name or priority.
Action
Update contactUpdates an existing contact in Plentymarkets, such as name, email, title or contact options.
Action
Update itemUpdates an existing item's settings, such as its stock type, manufacturer, condition, flags, and marketplace categories.
Action
Update orderUpdates an existing order, such as its status, owner, items, properties, addresses or relations.
Action
Update variationUpdates an existing variation of an item, such as its number, name, prices, dimensions, stock settings and linked categories, markets or warehouses.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Zendesk and Plentymarkets, answered
What can start an automation from Zendesk?
Any of Zendesk's 3 triggers in the catalog, including New Messaging Conversation, New Ticket and New User. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Plentymarkets when something happens in Zendesk?
Any of Plentymarkets's 20 actions, including Update contact, Update item, Update order and Update variation. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Plentymarkets to Zendesk?
Plentymarkets has no triggers in the catalog today, so automations start in Zendesk. If you need the other direction, ask: your agent reads Plentymarkets's API documentation and adds it.
Do I have to build a connector for Zendesk or Plentymarkets?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Zendesk and Plentymarkets without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.