Integration
Connect Zendesk to Papyrs
When New Messaging Conversation fires in Zendesk, your agent runs Add page in Papyrs. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Zendesk and Papyrs to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Zendesk can start in Papyrs
When New Messaging Conversation in Zendesk
then Add page in Papyrs
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Zendesk and Papyrs
Triggers and actions 3 triggers · 35 actions
- New Messaging Conversation
Triggers when a customer starts a new conversation through Zendesk messaging (the web widget, mobile SDK or a social messaging channel). Each conversation arrives as its Zendesk ticket.
- New Ticket
Polling trigger that fires when a new ticket is created.
- New User
Polling trigger that fires when a new user is created.
- Add Comment to Ticket
Adds a public or private comment to an existing ticket.
- Create Organization
Creates a new organization.
- Create Ticket
Creates a new ticket in Zendesk.
- Create User
Creates a new user (end-user or agent).
- Delete Ticket
Deletes a ticket by ID.
- Delete User
Soft-deletes a user by ID.
- Get Messaging User ID
Returns the Zendesk messaging ID for a user, so their messaging conversation can be looked up in Zendesk Messaging.
- Get Organization
Retrieves a single organization by ID.
- Get Ticket
Retrieves a single ticket by ID.
- Get User
Retrieves a single user by ID.
- List Organizations
Lists organizations in the account.
- List Ticket Comments
Lists all comments on a ticket.
- List Tickets
Lists tickets in the account.
- Search
Runs a Zendesk search query across tickets, users, and organizations.
- Search Users
Searches users by query (name, email, etc.).
- Update Organization
Updates an existing organization by ID.
- Update Ticket
Updates an existing ticket by ID.
- Update User
Updates an existing user by ID.
- Add attachment
Uploads a file to a Papyrs page as a new Attachment widget.
- Add page
Creates a new page in Papyrs with the given title and contents.
- Create New Heading
Add a Heading to an existing Page.
- Create New Textbox (HTML)
Adds a new text box to a Papyrs page, using HTML content (certain tags are removed by Papyrs when it cleans the HTML).
- Create New Textbox (Text)
Adds a new text box to a Papyrs page. The content is treated as plain text: any HTML tags are shown literally and line breaks are kept.
- Delete page
Permanently deletes a page from your Papyrs intranet.
- Delete widget
Delete a widget (paragraph, heading, or attachment) from a page by widget ID.
- Find pages by keyword
Returns the pages that match the specified keyword, using Papyrs' built-in search.
- Get page
Returns a Papyrs page by its ID, including its title, folder, timestamps, URL, visibility, column/widget contents and layout.
- Get widget
Retrieves one text box (paragraph), heading or attachment widget from a Papyrs page.
- List page records
Lists the form records submitted on a Papyrs page.
- List pages
Lists all pages visible to the connected Papyrs user, ordered by creation date (newest first).
- List people
Returns every person in the Papyrs People Directory (guest users invited to individual pages are excluded). The connected user must have access to the People Directory.
- Post Comment on Page
Posts a comment to the discussion stream of a Papyrs page. The page must contain a Discussion widget.
- Update attachment
Adds a file to an existing attachment widget on a Papyrs page.
- Update TextBox (HTML)
Replaces the content of an existing Text box widget on a Papyrs page with new HTML.
- Update TextBox (Text)
Replaces the content of an existing Text box widget on a Papyrs page with plain text. HTML tags are escaped and line breaks are converted. The widget receives a new id on every update.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Zendesk and Papyrs, answered
What can start an automation from Zendesk?
Any of Zendesk's 3 triggers in the catalog, including New Messaging Conversation, New Ticket and New User. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Papyrs when something happens in Zendesk?
Any of Papyrs's 17 actions, including Create New Heading, Create New Textbox (HTML), Create New Textbox (Text) and Post Comment on Page. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Papyrs to Zendesk?
Papyrs has no triggers in the catalog today, so automations start in Zendesk. If you need the other direction, ask: your agent reads Papyrs's API documentation and adds it.
Do I have to build a connector for Zendesk or Papyrs?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Zendesk and Papyrs without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.