Integration
Connect Zendesk to Open Government, Singapore
When New Messaging Conversation fires in Zendesk, your agent runs Find rows in dataset in Open Government, Singapore. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Zendesk and Open Government, Singapore to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Zendesk can start in Open Government, Singapore
When New Messaging Conversation in Zendesk
then Find rows in dataset in Open Government, Singapore
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Zendesk and Open Government, Singapore
Triggers and actions 3 triggers · 42 actions
- New Messaging Conversation
Triggers when a customer starts a new conversation through Zendesk messaging (the web widget, mobile SDK or a social messaging channel). Each conversation arrives as its Zendesk ticket.
- New Ticket
Polling trigger that fires when a new ticket is created.
- New User
Polling trigger that fires when a new user is created.
- Add Comment to Ticket
Adds a public or private comment to an existing ticket.
- Create Organization
Creates a new organization.
- Create Ticket
Creates a new ticket in Zendesk.
- Create User
Creates a new user (end-user or agent).
- Delete Ticket
Deletes a ticket by ID.
- Delete User
Soft-deletes a user by ID.
- Get Messaging User ID
Returns the Zendesk messaging ID for a user, so their messaging conversation can be looked up in Zendesk Messaging.
- Get Organization
Retrieves a single organization by ID.
- Get Ticket
Retrieves a single ticket by ID.
- Get User
Retrieves a single user by ID.
- List Organizations
Lists organizations in the account.
- List Ticket Comments
Lists all comments on a ticket.
- List Tickets
Lists tickets in the account.
- Search
Runs a Zendesk search query across tickets, users, and organizations.
- Search Users
Searches users by query (name, email, etc.).
- Update Organization
Updates an existing organization by ID.
- Update Ticket
Updates an existing ticket by ID.
- Update User
Updates an existing user by ID.
- Download dataset
Get a download link for the full dataset file (CSV, GeoJSON, etc.).
- Find rows in dataset
Search and filter rows within a dataset by field values.
- Get 24-hour weather forecast
Get the latest 24-hour island-wide weather forecast (NEA).
- Get 2-hour weather forecast
Get the latest 2-hour area-specific weather forecast (NEA).
- Get 4-day weather forecast
Get the latest 4-day island-wide weather outlook (NEA).
- Get air temperature readings
Get the latest air temperature readings across Singapore's weather stations (NEA).
- Get carpark availability
Get the latest available carpark lot counts across Singapore (HDB).
- Get collection metadata
Retrieve the metadata for a single collection, optionally including its child datasets' metadata.
- Get dataset metadata
Retrieve the full metadata for a single dataset by its dataset ID.
- Get flood alerts
Get the latest flood alert status across monitored waterways (PUB).
- Get lightning observations
Get the latest lightning observation data across Singapore (NEA).
- Get PM2.5 readings
Get the latest PM2.5 air quality readings by region (NEA).
- Get pollutant standards index
Get the latest Pollutant Standards Index (PSI) readings by region (NEA).
- Get rainfall readings
Get the latest rainfall readings across Singapore's weather stations (NEA).
- Get relative humidity readings
Get the latest relative humidity readings across Singapore's weather stations (NEA).
- Get taxi availability
Get the current locations of available taxis in Singapore (LTA).
- Get traffic images
Get the latest traffic camera images from LTA.
- Get UV index readings
Get the latest Ultraviolet Index (UVI) readings (NEA).
- Get wet bulb globe temperature readings
Get the latest Wet Bulb Globe Temperature (WBGT) heat stress observations (NEA).
- Get wind direction readings
Get the latest wind direction readings across Singapore's weather stations (NEA).
- Get wind speed readings
Get the latest wind speed readings across Singapore's weather stations (NEA).
- List collections
List all dataset collections published on data.gov.sg.
- List dataset rows
List the rows of data contained in a dataset, paginated.
- List datasets
List all datasets published on data.gov.sg, with basic metadata for each.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Zendesk and Open Government, Singapore, answered
What can start an automation from Zendesk?
Any of Zendesk's 3 triggers in the catalog, including New Messaging Conversation, New Ticket and New User. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Open Government, Singapore when something happens in Zendesk?
Any of Open Government, Singapore's 24 actions, including Download dataset, Find rows in dataset, Get 24-hour weather forecast and Get 2-hour weather forecast. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Open Government, Singapore to Zendesk?
Open Government, Singapore has no triggers in the catalog today, so automations start in Zendesk. If you need the other direction, ask: your agent reads Open Government, Singapore's API documentation and adds it.
Do I have to build a connector for Zendesk or Open Government, Singapore?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.