Integration
Connect Zendesk to Namsor
When New Messaging Conversation fires in Zendesk, your agent runs Name Type Recognition in Namsor. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Zendesk and Namsor to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Zendesk can start in Namsor
When New Messaging Conversation in Zendesk
then Name Type Recognition in Namsor
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Zendesk and Namsor
Triggers and actions 3 triggers · 29 actions
- New Messaging Conversation
Triggers when a customer starts a new conversation through Zendesk messaging (the web widget, mobile SDK or a social messaging channel). Each conversation arrives as its Zendesk ticket.
- New Ticket
Polling trigger that fires when a new ticket is created.
- New User
Polling trigger that fires when a new user is created.
- Add Comment to Ticket
Adds a public or private comment to an existing ticket.
- Create Organization
Creates a new organization.
- Create Ticket
Creates a new ticket in Zendesk.
- Create User
Creates a new user (end-user or agent).
- Delete Ticket
Deletes a ticket by ID.
- Delete User
Soft-deletes a user by ID.
- Get Messaging User ID
Returns the Zendesk messaging ID for a user, so their messaging conversation can be looked up in Zendesk Messaging.
- Get Organization
Retrieves a single organization by ID.
- Get Ticket
Retrieves a single ticket by ID.
- Get User
Retrieves a single user by ID.
- List Organizations
Lists organizations in the account.
- List Ticket Comments
Lists all comments on a ticket.
- List Tickets
Lists tickets in the account.
- Search
Runs a Zendesk search query across tickets, users, and organizations.
- Search Users
Searches users by query (name, email, etc.).
- Update Organization
Updates an existing organization by ID.
- Update Ticket
Updates an existing ticket by ID.
- Update User
Updates an existing user by ID.
- Get Country From Full Name
Returns the most likely country of residence for a person's unsplit full name, with the runner-up country, region, the top 10 likely countries and calibrated probabilities.
- Get Ethnicity From First/Last Name
Returns the most likely ethnicity or diaspora for a person's first and last name, with a ranked top 10 and calibrated probabilities, optionally in the context of a country of residence.
- Get Ethnicity From Full Name
Returns the most likely ethnicity or diaspora of a person from their full name, optionally in the context of their country of residence, with the top 10 likely ethnicities and calibrated probabilities.
- Get Gender From a Full Name
Returns the most likely gender of a person from their unsplit full name, with a gender scale and a calibrated probability.
- Get Gender From First/Last Name
Returns the most likely gender (male or female) for a person's first name and optional last name, with a gender scale and a calibrated probability.
- Get Indian Caste Group From First/Last Name
Returns the most likely Indian caste group (General, OBC, SC or ST) for a person's first and last name and their Indian state or Union territory, with alternatives and confidence scores.
- Get Indian Caste Group From Full Name
Returns the most likely Indian caste group (General, OBC, SC or ST) for an unsplit Indian full name and the person's Indian state or union territory.
- Get Origin From Full Name
Returns the most likely country of origin for a person's full name, with the region, alternative country, top 10 candidate countries and calibrated probabilities.
- Get U.S. Race Ethnicity From Full Name
Returns the most likely U.S. race/ethnicity (U.S. Census categories) for a person's full name, with the runner-up category and calibrated probabilities.
- Name Type Recognition
Classifies a proper noun as a personal name (anthroponym), a place name (toponym), a brand name or a pseudonym, and returns the most likely and second most likely type with a reliability score.
- Split Full Name
Splits a person's full name into its most likely first name and last name, with the detected name structure and a reliability score.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Zendesk and Namsor, answered
What can start an automation from Zendesk?
Any of Zendesk's 3 triggers in the catalog, including New Messaging Conversation, New Ticket and New User. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Namsor when something happens in Zendesk?
Any of Namsor's 11 actions, including Get Country From Full Name, Get Ethnicity From First/Last Name, Get Ethnicity From Full Name and Get Gender From a Full Name. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Namsor to Zendesk?
Namsor has no triggers in the catalog today, so automations start in Zendesk. If you need the other direction, ask: your agent reads Namsor's API documentation and adds it.
Do I have to build a connector for Zendesk or Namsor?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Zendesk and Namsor without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.