Integration
Connect Zendesk to Lumin
When New Messaging Conversation fires in Zendesk, your agent runs Send reminder emails in Lumin. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Zendesk and Lumin to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Zendesk can start in Lumin
When New Messaging Conversation in Zendesk
then Send reminder emails in Lumin
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Zendesk and Lumin
Triggers and actions 3 triggers · 40 actions
- New Messaging Conversation
Triggers when a customer starts a new conversation through Zendesk messaging (the web widget, mobile SDK or a social messaging channel). Each conversation arrives as its Zendesk ticket.
- New Ticket
Polling trigger that fires when a new ticket is created.
- New User
Polling trigger that fires when a new user is created.
- Add Comment to Ticket
Adds a public or private comment to an existing ticket.
- Create Organization
Creates a new organization.
- Create Ticket
Creates a new ticket in Zendesk.
- Create User
Creates a new user (end-user or agent).
- Delete Ticket
Deletes a ticket by ID.
- Delete User
Soft-deletes a user by ID.
- Get Messaging User ID
Returns the Zendesk messaging ID for a user, so their messaging conversation can be looked up in Zendesk Messaging.
- Get Organization
Retrieves a single organization by ID.
- Get Ticket
Retrieves a single ticket by ID.
- Get User
Retrieves a single user by ID.
- List Organizations
Lists organizations in the account.
- List Ticket Comments
Lists all comments on a ticket.
- List Tickets
Lists tickets in the account.
- Search
Runs a Zendesk search query across tickets, users, and organizations.
- Search Users
Searches users by query (name, email, etc.).
- Update Organization
Updates an existing organization by ID.
- Update Ticket
Updates an existing ticket by ID.
- Update User
Updates an existing user by ID.
- Add agreement
Creates a new AgreementGen document in Lumin from an AgreementGen template, optionally filling its variables and form fields.
- Add space
Creates a new Space in your Lumin Workspace, optionally inviting Workspace members into it.
- Cancel signature request
Cancels a pending signature request so its signers can no longer sign it.
- Compress document
Compresses a PDF document to reduce its file size and returns a temporary download link for the compressed file.
- Generate document from template
Generates a downloadable PDF document from a Lumin template, filling in its merge tags, form fields and variables, and returns a temporary download link.
- Get agreement file
Returns a temporary download link for an AgreementGen document's PDF file.
- Get signature request
Returns a signature request's details, including its title, status, expiry, signing type and each signer's status.
- Get signature request file
Returns a temporary download link for a signature request's file: the agreement, its Certificate of Completion, or both merged into one PDF.
- Get signing link
Returns a signing link for a signer on an existing signature request, so the document can be signed inside your own app or portal.
- Get template
Returns the details of a Lumin template, including its signer roles, merge tags, form fields and variables.
- List spaces
Returns the Spaces in your Lumin workspace, with each Space's name, your role and member count.
- List templates
Returns the templates (AgreementGen, Sign and PDF) in your Lumin workspace.
- List workspace members
Returns the members of your Lumin workspace, with each member's email, name, role and join date.
- Merge documents
Merges 2 to 20 Lumin documents or file URLs into a single PDF and returns a temporary download link.
- Send reminder emails
Sends reminder emails to selected signers of a signature request who still need to sign.
- Send signature request
Creates a signature request for a document (by file URL) and emails it to the signers you list.
- Send signature request from template
Creates and sends a new signature request from a Lumin template, prefilling its merge tags, form fields and variables.
- Split document
Splits a PDF document into one or more files, by page ranges or into equal-sized parts, and returns a temporary download link to the result (a PDF, or a ZIP when there are several files).
- Summarize document
Generates an AI summary of a PDF document's text, identified by a Lumin document or a file URL.
- Translate document
Translates a PDF document into a target language while preserving its layout, and returns a temporary download link for the translated file.
- Update signature request
Changes the due date of an existing signature request that is still awaiting signatures, and returns the updated signature request.
- Upload File
Uploads a file from a URL into your Lumin Workspace, a Space, or your Personal documents and returns the created document.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Zendesk and Lumin, answered
What can start an automation from Zendesk?
Any of Zendesk's 3 triggers in the catalog, including New Messaging Conversation, New Ticket and New User. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Lumin when something happens in Zendesk?
Any of Lumin's 22 actions, including Send reminder emails, Send signature request, Send signature request from template and Update signature request. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Lumin to Zendesk?
Lumin has no triggers in the catalog today, so automations start in Zendesk. If you need the other direction, ask: your agent reads Lumin's API documentation and adds it.
Do I have to build a connector for Zendesk or Lumin?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.