Integration
Connect Zendesk to InfraNode
When New Messaging Conversation fires in Zendesk, your agent runs Find events in InfraNode. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Zendesk and InfraNode to do together?
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Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Zendesk can start in InfraNode
When New Messaging Conversation in Zendesk
then Find events in InfraNode
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Zendesk and InfraNode
Triggers and actions 3 triggers · 47 actions
- New Messaging Conversation
Triggers when a customer starts a new conversation through Zendesk messaging (the web widget, mobile SDK or a social messaging channel). Each conversation arrives as its Zendesk ticket.
- New Ticket
Polling trigger that fires when a new ticket is created.
- New User
Polling trigger that fires when a new user is created.
- Add Comment to Ticket
Adds a public or private comment to an existing ticket.
- Create Organization
Creates a new organization.
- Create Ticket
Creates a new ticket in Zendesk.
- Create User
Creates a new user (end-user or agent).
- Delete Ticket
Deletes a ticket by ID.
- Delete User
Soft-deletes a user by ID.
- Get Messaging User ID
Returns the Zendesk messaging ID for a user, so their messaging conversation can be looked up in Zendesk Messaging.
- Get Organization
Retrieves a single organization by ID.
- Get Ticket
Retrieves a single ticket by ID.
- Get User
Retrieves a single user by ID.
- List Organizations
Lists organizations in the account.
- List Ticket Comments
Lists all comments on a ticket.
- List Tickets
Lists tickets in the account.
- Search
Runs a Zendesk search query across tickets, users, and organizations.
- Search Users
Searches users by query (name, email, etc.).
- Update Organization
Updates an existing organization by ID.
- Update Ticket
Updates an existing ticket by ID.
- Update User
Updates an existing user by ID.
- Compare cities
Compare one data resource across multiple cities.
- Find events
Find events happening in a city (destination.one).
- Find points of interest
Find points of interest in a city, filtered by type (OSM).
- Find public tenders
Find public procurement tenders nationwide (oeffentlichevergabe.de).
- Get air quality
Get air quality readings for a city (Umweltbundesamt).
- Get bathing water quality
Get bathing water quality near a city (EEA).
- Get bike and scooter sharing
Get bike/scooter sharing vehicle availability for a city (GBFS, aggregated).
- Get city
Get one city's registry record by slug.
- Get city overview
Get a catalog of all available data types and live highlights for a city.
- Get council papers
Get municipal council records for a city (OParl).
- Get crime statistics
Get police crime statistics for a city (BKA PKS).
- Get demographics
Get demographic time-series data for a city (GENESIS/Regionalstatistik).
- Get election results
Get federal election results for a city (Bundeswahlleiterin).
- Get electricity price
Get day-ahead wholesale electricity prices nationwide (SMARD).
- Get EV charging stations
List EV charging station locations for a city (BNetzA).
- Get EV charging station status
Get live occupancy status of EV charging stations for a city (eRound).
- Get flood warnings
Get flood warning levels for a city (LHP).
- Get fuel prices
Get current aggregated fuel prices for a city (Tankerkönig/MTS-K).
- Get hospitals
List hospital locations for a city (Bundes-Klinik-Atlas).
- Get parking availability
Get parking garage occupancy/catalog for a city, with source fallback.
- Get pollen and UV index
Get pollen forecast and UV index for a city.
- Get population density
Get population density grid data for a city (Zensus 2022).
- Get public holidays
Get public holidays and school holidays for a city.
- Get traffic
Get roadworks and traffic reports for a city (Autobahn API).
- Get traffic accidents
Get road traffic accident data for a city (Unfallatlas).
- Get transit stops
List public transit stops for a city (DELFI/HVV GTFS).
- Get weather
Get current weather for a city (DWD via Bright Sky).
- Get weather warnings
Get official DWD weather warnings for a city.
- List cities
List all German cities known to InfraNode's registry.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Zendesk and InfraNode, answered
What can start an automation from Zendesk?
Any of Zendesk's 3 triggers in the catalog, including New Messaging Conversation, New Ticket and New User. Describe the moment in plain language and your agent picks the right one.
What can your agent do in InfraNode when something happens in Zendesk?
Any of InfraNode's 29 actions, including Compare cities, Find events, Find points of interest and Find public tenders. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from InfraNode to Zendesk?
InfraNode has no triggers in the catalog today, so automations start in Zendesk. If you need the other direction, ask: your agent reads InfraNode's API documentation and adds it.
Do I have to build a connector for Zendesk or InfraNode?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.