Integration
Connect Zendesk to Hacknplan
When New Messaging Conversation fires in Zendesk, your agent runs Add project in Hacknplan. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Zendesk and Hacknplan to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Zendesk can start in Hacknplan
When New Messaging Conversation in Zendesk
then Add project in Hacknplan
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Zendesk and Hacknplan
Triggers and actions 3 triggers · 39 actions
- New Messaging Conversation
Triggers when a customer starts a new conversation through Zendesk messaging (the web widget, mobile SDK or a social messaging channel). Each conversation arrives as its Zendesk ticket.
- New Ticket
Polling trigger that fires when a new ticket is created.
- New User
Polling trigger that fires when a new user is created.
- Add Comment to Ticket
Adds a public or private comment to an existing ticket.
- Create Organization
Creates a new organization.
- Create Ticket
Creates a new ticket in Zendesk.
- Create User
Creates a new user (end-user or agent).
- Delete Ticket
Deletes a ticket by ID.
- Delete User
Soft-deletes a user by ID.
- Get Messaging User ID
Returns the Zendesk messaging ID for a user, so their messaging conversation can be looked up in Zendesk Messaging.
- Get Organization
Retrieves a single organization by ID.
- Get Ticket
Retrieves a single ticket by ID.
- Get User
Retrieves a single user by ID.
- List Organizations
Lists organizations in the account.
- List Ticket Comments
Lists all comments on a ticket.
- List Tickets
Lists tickets in the account.
- Search
Runs a Zendesk search query across tickets, users, and organizations.
- Search Users
Searches users by query (name, email, etc.).
- Update Organization
Updates an existing organization by ID.
- Update Ticket
Updates an existing ticket by ID.
- Update User
Updates an existing user by ID.
- Add board
Creates a new board (sprint) in a HacknPlan project.
- Add design element
Creates a new design element in a HacknPlan project's game design model.
- Add project
Creates a new HacknPlan project.
- Add user to work item
Assigns a project member to a HacknPlan work item.
- Add work item
Creates a new work item (task or user story) in a HacknPlan project.
- Add work item comment
Adds a comment to a work item in a HacknPlan project and returns the created comment.
- Add work item subtask
Creates a new subtask on a HacknPlan work item and returns the work item's subtasks.
- Add work log
Logs time worked on a HacknPlan work item, with an optional comment.
- Delete work item
Deletes a work item from a HacknPlan project.
- Find work items by criteria
Returns the work items in a Hacknplan project that match the given search text and filters such as board, milestone, stage or assignee.
- Get design element
Returns a single design element from a HacknPlan project's game design model, optionally with its full child hierarchy.
- Get project
Returns a HacknPlan project, including its name, description, owner, workspace and enabled modules.
- Get work item
Returns a single work item from a HacknPlan project, including its category, stage, board, assigned users and tags.
- List boards
Returns the boards (sprints) in a HacknPlan project, optionally including closed ones.
- List categories
Returns the work item categories defined in a HacknPlan project.
- List projects
Returns all the HacknPlan projects the connected user is a member of.
- List project users
Returns the users who are members of a HacknPlan project, with their role and permissions.
- List stages
Returns the stages (workflow columns) defined in a HacknPlan project.
- List work item comments
Returns the comments posted on a HacknPlan work item, with each comment's author, text and dates.
- List work item subtasks
Returns the subtasks of a HacknPlan work item, with each subtask's title, completion state and position.
- Update work item
Updates an existing work item in a HacknPlan project. Only the fields you fill in are changed.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Zendesk and Hacknplan, answered
What can start an automation from Zendesk?
Any of Zendesk's 3 triggers in the catalog, including New Messaging Conversation, New Ticket and New User. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Hacknplan when something happens in Zendesk?
Any of Hacknplan's 21 actions, including Update work item, Add board, Add design element and Add project. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Hacknplan to Zendesk?
Hacknplan has no triggers in the catalog today, so automations start in Zendesk. If you need the other direction, ask: your agent reads Hacknplan's API documentation and adds it.
Do I have to build a connector for Zendesk or Hacknplan?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Zendesk and Hacknplan without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.