Integration
Connect Zendesk to Google Maps Platform
When New Messaging Conversation fires in Zendesk, your agent runs Geocode Address in Google Maps Platform. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Zendesk and Google Maps Platform to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Zendesk can start in Google Maps Platform
When New Messaging Conversation in Zendesk
then Geocode Address in Google Maps Platform
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Zendesk and Google Maps Platform
Triggers and actions 3 triggers · 26 actions
- New Messaging Conversation
Triggers when a customer starts a new conversation through Zendesk messaging (the web widget, mobile SDK or a social messaging channel). Each conversation arrives as its Zendesk ticket.
- New Ticket
Polling trigger that fires when a new ticket is created.
- New User
Polling trigger that fires when a new user is created.
- Add Comment to Ticket
Adds a public or private comment to an existing ticket.
- Create Organization
Creates a new organization.
- Create Ticket
Creates a new ticket in Zendesk.
- Create User
Creates a new user (end-user or agent).
- Delete Ticket
Deletes a ticket by ID.
- Delete User
Soft-deletes a user by ID.
- Get Messaging User ID
Returns the Zendesk messaging ID for a user, so their messaging conversation can be looked up in Zendesk Messaging.
- Get Organization
Retrieves a single organization by ID.
- Get Ticket
Retrieves a single ticket by ID.
- Get User
Retrieves a single user by ID.
- List Organizations
Lists organizations in the account.
- List Ticket Comments
Lists all comments on a ticket.
- List Tickets
Lists tickets in the account.
- Search
Runs a Zendesk search query across tickets, users, and organizations.
- Search Users
Searches users by query (name, email, etc.).
- Update Organization
Updates an existing organization by ID.
- Update Ticket
Updates an existing ticket by ID.
- Update User
Updates an existing user by ID.
- Geocode Address
Converts a street address or place description into latitude/longitude coordinates and a formatted address.
- Get Directions
Returns a route between an origin and a destination, with total distance, travel time and step-by-step legs.
- Get Distance Matrix
Returns travel distance and time for every pair of origins and destinations.
- Get Place Details
Returns the details of one Google Maps place, including its name, address, location, rating, phone number, website and opening hours.
- Get Route
Calculates a route between an origin and a destination address and returns its distance, travel time, route polyline and summary.
- Nearby Search
Finds places within a radius of a latitude and longitude, optionally limited to place types such as restaurant or gas station, and returns them with their address, location and rating.
- Reverse Geocode
Converts latitude/longitude coordinates into the nearest human-readable address.
- Text Search
Searches Google Maps for places matching a text query, such as "pizza in New York", and returns the matching places with their address, location, rating and contact details.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Zendesk
Zendesk to ZoomZoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...
Zendesk to LinkedInLinkedIn is a professional networking platform enabling job seekers, companies, and thought leaders to...
Zendesk to FacebookFacebook is a social media and advertising platform used by individuals and businesses to connect, share...
Zendesk to AnthropicAnthropic builds Claude, a family of large language models.
Zendesk to GoHighLevelAll-in-one sales and marketing platform agencies white-label and resell to their clients — contacts...
Zendesk to SupabaseSupabase is an open-source backend-as-a-service providing a Postgres database, authentication, storage, and...
More into Google Maps Platform
Instagram to Google Maps PlatformInstagram is a social media platform for sharing photos, videos, and stories.
Mapster to Google Maps PlatformMapster is a feedback survey platform that helps you collect and analyze user feedback.
Paperless to Google Maps PlatformPaperless lets you create, sign, and manage intelligent documents on a single platform.
HubSpot to Google Maps PlatformHubSpot is your all-in-one stop for all of your marketing software needs.
Salesforce to Google Maps PlatformSalesforce is a leading enterprise customer relationship management (CRM) platform.
Slack to Google Maps PlatformSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Questions
Zendesk and Google Maps Platform, answered
What can start an automation from Zendesk?
Any of Zendesk's 3 triggers in the catalog, including New Messaging Conversation, New Ticket and New User. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Google Maps Platform when something happens in Zendesk?
Any of Google Maps Platform's 8 actions, including Geocode Address, Get Directions, Get Distance Matrix and Get Place Details. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Google Maps Platform to Zendesk?
Google Maps Platform has no triggers in the catalog today, so automations start in Zendesk. If you need the other direction, ask: your agent reads Google Maps Platform's API documentation and adds it.
Do I have to build a connector for Zendesk or Google Maps Platform?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.