Connect Zendesk to GoodAPI: Plant Trees

Both apps 33Zendesk 21GoodAPI: Plant Trees 12

• Trigger
  New Messaging Conversation

  Triggers when a customer starts a new conversation through Zendesk messaging (the web widget, mobile SDK or a social messaging channel). Each conversation arrives as its Zendesk ticket.

• Trigger
  New Ticket

  Polling trigger that fires when a new ticket is created.

• Trigger
  New User

  Polling trigger that fires when a new user is created.

• Action
  Add Comment to Ticket

  Adds a public or private comment to an existing ticket.

• Action
  Create Organization

  Creates a new organization.

• Action
  Create Ticket

  Creates a new ticket in Zendesk.

• Action
  Create User

  Creates a new user (end-user or agent).

• Action
  Delete Ticket

  Deletes a ticket by ID.

• Action
  Delete User

  Soft-deletes a user by ID.

• Action
  Get Messaging User ID

  Returns the Zendesk messaging ID for a user, so their messaging conversation can be looked up in Zendesk Messaging.

• Action
  Get Organization

  Retrieves a single organization by ID.

• Action
  Get Ticket

  Retrieves a single ticket by ID.

• Action
  Get User

  Retrieves a single user by ID.

• Action
  List Organizations

  Lists organizations in the account.

• Action
  List Ticket Comments

  Lists all comments on a ticket.

• Action
  List Tickets

  Lists tickets in the account.

• Action
  Search

  Runs a Zendesk search query across tickets, users, and organizations.

• Action
  Search Users

  Searches users by query (name, email, etc.).

• Action
  Update Organization

  Updates an existing organization by ID.

• Action
  Update Ticket

  Updates an existing ticket by ID.

• Action
  Update User

  Updates an existing user by ID.

• Action
  Add charity donation

  Makes a charitable donation to a vetted nonprofit, identified by its EIN or nonprofit id. Returns the recorded donation with its id and amount.

• Action
  Find charities

  Searches the charity directory and returns the matching organizations. Search by all or part of a charity's name, or by its EIN for one exact organization; with neither, it returns a general list of charities.

• Action
  Get dashboard link

  Returns the web address of your public impact dashboard, showing the trees planted and plastic rescued on your account. Share the link or embed it in your own site.

• Action
  Get planting evidence

  Returns the verified planting evidence for your whole account: a summary of trees planted, carbon offset and area restored, plus the planting regions with their photo and video evidence.

• Action
  Get tree evidence

  Returns the proof for one planted tree: where and when it was registered, funded, allocated and planted, together with location, planting crew and photo evidence.

• Action
  List planted trees

  Returns every tree planting on your account, along with your running totals for all time and for the current month.

• Action
  List rescued bottles

  Returns the ocean-bound plastic bottle rescues registered on your account, with the running totals, optionally narrowed to one rescue, an attribution label or a date range.

• Action
  Plant Trees

  Plants the number of trees you ask for and returns confirmation of the planting, including the running totals for your account.

• Action
  Refund charity donation

  Marks a charity donation as refunded. Donations can normally only be refunded within the current billing cycle.

• Action
  Refund plastic bottle rescue

  Refunds a previous plastic bottle rescue and returns the refund record along with your remaining rescued bottle total.

• Action
  Refund tree registration

  Refunds a tree planting you previously made, and returns the refund along with your updated tree total.

• Action
  Rescue plastic bottles

  Rescues the number of ocean-bound plastic bottles you ask for and returns confirmation of the rescue, including the running totals for your account.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.