Integration
Connect Zendesk to Factur-X by InvoiceXML
When New Messaging Conversation fires in Zendesk, your agent runs Create Factur-X Invoice in Factur-X by InvoiceXML. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Zendesk and Factur-X by InvoiceXML to do together?
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Claude Code
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claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Zendesk can start in Factur-X by InvoiceXML
When New Messaging Conversation in Zendesk
then Create Factur-X Invoice in Factur-X by InvoiceXML
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Zendesk and Factur-X by InvoiceXML
Triggers and actions 3 triggers · 28 actions
- New Messaging Conversation
Triggers when a customer starts a new conversation through Zendesk messaging (the web widget, mobile SDK or a social messaging channel). Each conversation arrives as its Zendesk ticket.
- New Ticket
Polling trigger that fires when a new ticket is created.
- New User
Polling trigger that fires when a new user is created.
- Add Comment to Ticket
Adds a public or private comment to an existing ticket.
- Create Organization
Creates a new organization.
- Create Ticket
Creates a new ticket in Zendesk.
- Create User
Creates a new user (end-user or agent).
- Delete Ticket
Deletes a ticket by ID.
- Delete User
Soft-deletes a user by ID.
- Get Messaging User ID
Returns the Zendesk messaging ID for a user, so their messaging conversation can be looked up in Zendesk Messaging.
- Get Organization
Retrieves a single organization by ID.
- Get Ticket
Retrieves a single ticket by ID.
- Get User
Retrieves a single user by ID.
- List Organizations
Lists organizations in the account.
- List Ticket Comments
Lists all comments on a ticket.
- List Tickets
Lists tickets in the account.
- Search
Runs a Zendesk search query across tickets, users, and organizations.
- Search Users
Searches users by query (name, email, etc.).
- Update Organization
Updates an existing organization by ID.
- Update Ticket
Updates an existing ticket by ID.
- Update User
Updates an existing user by ID.
- Convert CII XML to Factur-X
Converts a CII XML invoice into a Factur-X compliant PDF/A-3 with the XML embedded. The API generates a visual PDF rendering of the invoice and packages it with the source CII XML.
- Convert Factur-X PDF to CII
Extracts the embedded CII (UN/CEFACT Cross Industry Invoice) XML from a Factur-X PDF and returns it as a standalone XML file.
- Convert Factur-X PDF to UBL
Extracts the embedded CII XML from a Factur-X PDF and converts it to UBL (Universal Business Language) XML.
- Convert UBL XML to Factur-X
Converts a UBL XML invoice into a Factur-X compliant PDF/A-3. The API maps UBL to CII, generates a visual PDF rendering, and embeds the CII XML in the PDF/A-3 container.
- Create Factur-X Invoice
Builds a Factur-X invoice from structured header, party, payment, and line-item data, then returns a ready-to-deliver PDF/A-3b file.
- Embed XML Into PDF (Factur-X)
Takes a PDF and a CII XML and produces a Factur-X compliant PDF/A-3 with the XML attached as factur-x.xml. Use this when you already have both the visual PDF and the structured XML of an invoice and just need the hybrid wrapper.
- Extract Invoice JSON
Pulls invoice fields from a PDF into structured JSON, preferring embedded Factur-X XML when present and falling back to intelligent extraction when not.
- Extract Invoice XML
Retrieves machine-readable invoice XML from a PDF, returning embedded Factur-X XML directly or generating compliant XML when none is embedded.
- Render CII as PDF
Renders a CII (UN/CEFACT Cross Industry Invoice) XML document into a human-readable PDF. The output is a visual PDF, not a Factur-X hybrid file.
- Validate Factur-X Invoice
Checks whether a Factur-X invoice is structurally and semantically valid, including schema status, conformance level, and rule-level issues.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
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Questions
Zendesk and Factur-X by InvoiceXML, answered
What can start an automation from Zendesk?
Any of Zendesk's 3 triggers in the catalog, including New Messaging Conversation, New Ticket and New User. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Factur-X by InvoiceXML when something happens in Zendesk?
Any of Factur-X by InvoiceXML's 10 actions, including Create Factur-X Invoice, Convert CII XML to Factur-X, Convert Factur-X PDF to CII and Convert Factur-X PDF to UBL. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Factur-X by InvoiceXML to Zendesk?
Factur-X by InvoiceXML has no triggers in the catalog today, so automations start in Zendesk. If you need the other direction, ask: your agent reads Factur-X by InvoiceXML's API documentation and adds it.
Do I have to build a connector for Zendesk or Factur-X by InvoiceXML?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.