Integration
Connect Zendesk to EyeLevel.ai
When New Messaging Conversation fires in Zendesk, your agent runs Add document in EyeLevel.ai. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Zendesk and EyeLevel.ai to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Zendesk can start in EyeLevel.ai
When New Messaging Conversation in Zendesk
then Add document in EyeLevel.ai
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Zendesk and EyeLevel.ai
Triggers and actions 3 triggers · 44 actions
- New Messaging Conversation
Triggers when a customer starts a new conversation through Zendesk messaging (the web widget, mobile SDK or a social messaging channel). Each conversation arrives as its Zendesk ticket.
- New Ticket
Polling trigger that fires when a new ticket is created.
- New User
Polling trigger that fires when a new user is created.
- Add Comment to Ticket
Adds a public or private comment to an existing ticket.
- Create Organization
Creates a new organization.
- Create Ticket
Creates a new ticket in Zendesk.
- Create User
Creates a new user (end-user or agent).
- Delete Ticket
Deletes a ticket by ID.
- Delete User
Soft-deletes a user by ID.
- Get Messaging User ID
Returns the Zendesk messaging ID for a user, so their messaging conversation can be looked up in Zendesk Messaging.
- Get Organization
Retrieves a single organization by ID.
- Get Ticket
Retrieves a single ticket by ID.
- Get User
Retrieves a single user by ID.
- List Organizations
Lists organizations in the account.
- List Ticket Comments
Lists all comments on a ticket.
- List Tickets
Lists tickets in the account.
- Search
Runs a Zendesk search query across tickets, users, and organizations.
- Search Users
Searches users by query (name, email, etc.).
- Update Organization
Updates an existing organization by ID.
- Update Ticket
Updates an existing ticket by ID.
- Update User
Updates an existing user by ID.
- Add bucket
Create a new bucket to hold documents.
- Add bucket to group
Adds an existing bucket to an existing group. Buckets and groups can be associated many to many.
- Add document
Uploads a file into an EyeLevel (GroundX) bucket for ingestion. Returns the ingest process id and its status; ingestion continues asynchronously.
- Add group
Create a new group (collection of buckets).
- Add remote document
Ingest a document hosted at a public URL into a GroundX bucket.
- Crawl website
Crawl a website and ingest its pages as documents into a bucket.
- Delete bucket
Delete a bucket.
- Delete document
Deletes a single document from GroundX.
- Delete group
Deletes a group in GroundX by its group ID.
- Find content by query
Semantic search over ingested content chunks within a bucket/group for relevant passages.
- Find documents by ID
Returns up to 20 documents associated with the specified process, bucket, or group ID.
- Find documents by query
Searches the given documents for the content most relevant to a query, returning suggested LLM context and the matching chunks.
- Get bucket
Retrieve a single bucket by ID.
- Get customer
Get the EyeLevel (GroundX) account information associated with the connected API key, including subscription usage and limits.
- Get customer usage
Get the total searches or file tokens used by the account over a time period.
- Get document
Look up an existing GroundX document by its ID.
- Get document extract
Look up the information GroundX extract has pulled from an existing document.
- Get document processing status
Get the ingestion/processing status of a document by process ID.
- Get document X-Ray
Retrieve the X-Ray (deep semantic parse) result for a document.
- Get group
Retrieve a single group by ID.
- List buckets
Lists the content buckets in your GroundX account.
- List groups
List all groups in your GroundX account (up to 100 per call).
- Remove bucket from group
Removes a bucket from a group without affecting the bucket's other group associations.
- Update bucket
Rename an existing content bucket.
- Update document
Update a document's metadata (e.g. searchData, fileName).
- Update group
Rename an existing group.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Zendesk and EyeLevel.ai, answered
What can start an automation from Zendesk?
Any of Zendesk's 3 triggers in the catalog, including New Messaging Conversation, New Ticket and New User. Describe the moment in plain language and your agent picks the right one.
What can your agent do in EyeLevel.ai when something happens in Zendesk?
Any of EyeLevel.ai's 26 actions, including Update bucket, Update document, Update group and Add bucket. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from EyeLevel.ai to Zendesk?
EyeLevel.ai has no triggers in the catalog today, so automations start in Zendesk. If you need the other direction, ask: your agent reads EyeLevel.ai's API documentation and adds it.
Do I have to build a connector for Zendesk or EyeLevel.ai?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Zendesk and EyeLevel.ai without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.