Connect Woodpecker.co to Gorgias

Both apps 40Woodpecker.co 25Gorgias 15

• Trigger
  Campaign Completed

  Triggers when a Woodpecker campaign status changes to COMPLETED.

• Trigger
  Email Opened

  Triggers when a prospect opens your email.

• Trigger
  Email Sent

  Triggers when Woodpecker sends an email to prospect from campaign.

• Trigger
  Follow-Up After Autoreply

  Triggers when you set a date for resuming follow-ups after you got an autoreply from a prospect.

• Trigger
  Link Clicked

  Triggers when a prospect clicks on a link in your email.

• Trigger
  Manual Task Created

  Triggers when a manual task of any type is created.

• Trigger
  Manual Task Done

  Triggers when a manual task is marked as done.

• Trigger
  Manual Task Ignored

  Triggers when a manual task is marked as ignored.

• Trigger
  Prospect Autoreplied

  Triggers when you get an autoresponder from a prospect, or when you manually mark a prospect as AUTOREPLIED.

• Trigger
  Prospect Blacklisted

  Triggers when a prospect status is changed to BLACKLISTED manually or when prospect unsubscribes from Woodpecker.

• Trigger
  Prospect Bounced

  Triggers when a prospect’s email address bounces your message and the prospect status gets changed to BOUNCED in Woodpecker.

• Trigger
  Prospect Interested

  Triggers when a prospect is marked as INTERESTED.

• Trigger
  Prospect Invalid

  Triggers when a prospect’s email address doesn't exist on an external server. This check happens when Woodpecker tries to send an email to this prospect. Status is changed to INVALID in Woodpecker.

• Trigger
  Prospect Maybe Later

  Triggers when a prospect's interest level is marked as MAYBE LATER.

• Trigger
  Prospect Nonresponsive

  Triggers when a prospect's status is changed to NONRESPONSIVE

• Trigger
  Prospect Not Interested

  Triggers when a prospect is marked as NOT INTERESTED.

• Trigger
  Prospect Opt Out

  Triggers when prospect unsubscribes from your emails or is marked as OPT-OUT manually.

• Trigger
  Prospect Replied

  Triggers when a prospect replies to your email or is manually marked as REPLIED in Woodpecker.

• Trigger
  Prospect Saved

  Triggers when a Woodpecker prospect is created or updated.

• Trigger
  Secondary Reply

  Triggers when a secondary reply is found by Woodpecker.

• Action
  Blacklist Domain

  Add a domain to a blacklist. It will automatically block ongoing and future sending to all prospects within a given domain.

• Action
  Create/Update Prospect

  Adds a new prospect or Updates existing prospect in the list of Prospects.

• Action
  Create/Update Prospect in Campaign

  Adds a new prospect or updates existing prospect's data in a campaign of choice.

• Action
  Find Prospect Email

  Finds prospect by email address.

• Action
  Stop Follow-Ups

  Stop follow-ups planned for this prospect.

• Trigger
  New ticket

  Fires when a new ticket is created in Gorgias. Poll GET https://{domain}.gorgias.com/api/tickets ordered by created_datetime, or vendor webhook event ticket-created.

• Trigger
  New ticket message

  Fires when a new message is added to a ticket. Poll GET https://{domain}.gorgias.com/api/tickets/{id}/messages, or vendor webhook event message-created.

• Action
  Add customer

  Create a new customer profile. POST https://{domain}.gorgias.com/api/customers

• Action
  Add tag to ticket

  Apply a tag to a ticket. POST https://{domain}.gorgias.com/api/tickets/{id}/tags or PUT ticket with tags array

• Action
  Create Ticket

  Creates a ticket

• Action
  Create Ticket Message

  Creates a Ticket Message in an existing ticket

• Action
  Delete ticket

  Delete a ticket by id. DELETE https://{domain}.gorgias.com/api/tickets/{id}

• Action
  Find customers by email

  Search/list customers, filterable by email and other criteria. GET https://{domain}.gorgias.com/api/customers

• Action
  Get customer

  Retrieve a single customer by id. GET https://{domain}.gorgias.com/api/customers/{id}

• Action
  Get ticket

  Retrieve a single ticket by id. GET https://{domain}.gorgias.com/api/tickets/{id}

• Action
  Get Ticket Message

  Look up one message by its id and return its details, including its body, subject, channel, sender, receiver and whether the customer can see it.

• Action
  List ticket messages

  List messages belonging to a ticket. GET https://{domain}.gorgias.com/api/tickets/{id}/messages

• Action
  List tickets

  List tickets with optional filters (status, customer, tags). GET https://{domain}.gorgias.com/api/tickets

• Action
  Update customer

  Update fields on an existing customer record. PUT https://{domain}.gorgias.com/api/customers/{id}

• Action
  Update ticket

  Update fields on an existing ticket (status, priority, assignee, tags). PUT https://{domain}.gorgias.com/api/tickets/{id}

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.