Connect WooCommerce to Dixa

Both apps 65WooCommerce 42Dixa 23

• Trigger
  New Customer

  Polling trigger: fires for each newly registered customer (sorted by registration date descending).

• Trigger
  New Order

  Polling trigger: fires for each newly created order (sorted by date descending).

• Trigger
  New Product

  Polling trigger: fires for each newly created product (sorted by date descending).

• Action
  Add order note

  Adds a note to a WooCommerce order, either private for store staff or shown to the customer.

• Action
  Add order refund

  Creates a refund on a WooCommerce order, optionally for specific line items and through the payment gateway.

• Action
  Create Coupon

  Create a new discount coupon.

• Action
  Create Customer

  Create a new customer.

• Action
  Create Order

  Create a new order.

• Action
  Create Product

  Create a new product in WooCommerce.

• Action
  Create Product Category

  Create a new product category.

• Action
  Create Product Tag

  Create a new product tag.

• Action
  Create Product Variation

  Create a variation under a variable product.

• Action
  Delete Coupon

  Deletes a coupon from your WooCommerce store, either moving it to the trash or removing it permanently.

• Action
  Delete Customer

  Permanently deletes a customer from the WooCommerce store and returns the deleted customer record.

• Action
  Delete Order

  Deletes an order from your WooCommerce store, either moving it to the trash or removing it permanently.

• Action
  Delete Product

  Delete a product by ID (force delete bypasses trash).

• Action
  Get Coupon

  Returns a single coupon by its ID, including its code, discount, restrictions and usage details.

• Action
  Get Customer

  Retrieve a customer by ID.

• Action
  Get Order

  Retrieve an order by ID.

• Action
  Get Product

  Retrieve a product by ID.

• Action
  Get product by SKU

  Emits the details of the product with the specified SKU. An error occurs if zero or multiple are found.

• Action
  Get product category by name

  Emits the id of the product category with the matching name. An error occurs if the category is not found.

• Action
  Get product tag by name

  Emits the id of the product tag with the matching name. An error occurs if the tag is not found.

• Action
  List Coupons

  List discount coupons, optionally filtered by code.

• Action
  List Customers

  List customers, optionally filtered by email or search term.

• Action
  List order notes

  Returns the notes on a WooCommerce order, optionally limited to customer-facing or internal notes.

• Action
  List order refunds

  Returns the refunds issued against a WooCommerce order.

• Action
  List Orders

  List orders, optionally filtered by status or customer.

• Action
  List Product Categories

  List product categories, optionally filtered by search term.

• Action
  List Product Reviews

  Returns product reviews from your WooCommerce store, optionally filtered by product, reviewer, status, date or search text.

• Action
  List Products

  List products with optional search, status, and SKU filters.

• Action
  List Product Tags

  List product tags, optionally filtered by search term.

• Action
  List Product Variations

  List variations under a variable product.

• Action
  Product attributes - assign to product

  Assigns the configured product attributes to the specified product. Send the attributes array as JSON.

• Action
  Product variation attributes - assign to product variation

  Assigns the configured attributes to the specified product variation.

• Action
  Update Coupon

  Updates an existing coupon's code, discount, expiry, usage limits and product or email restrictions.

• Action
  Update Customer

  Updates an existing WooCommerce customer's name, email, login, password, billing and shipping addresses, or meta data.

• Action
  Update Order

  Update an order by ID (e.g. change status).

• Action
  Update Product

  Update an existing product by ID.

• Action
  Update Product Category

  Updates an existing product category's name, slug, parent, description, display type, image or menu order.

• Action
  Update Product Stock Quantity

  Update a product's stock quantity (product must have manage_stock enabled).

• Action
  Update Product Variation

  Update a product variation by ID.

• Action
  Add Internal Note

  Adds an internal note, visible only to agents, to a Dixa conversation and returns the created note.

• Action
  Change Conversation Status

  Changes a conversation's status by closing it, reopening it, or putting it into follow-up until a chosen time.

• Action
  Create Callback Request

  Creates a callback request conversation in Dixa, placing a call-back for an end user into the chosen queue, and returns the new conversation's id.

• Action
  Create Conversation

  Creates a new Dixa conversation on the email, contact form, chat, SMS, WhatsApp or callback channel and returns its ID.

• Action
  Create User

  Creates an end user (contact) in Dixa with their name, contact details and any custom contact attributes, and returns the new end user.

• Action
  Get Anonymization Status

  Returns the status of an anonymization request submitted earlier for a user, conversation or message, including when it was initiated and when it was processed.

• Action
  Get Conversation by Id

  Returns a single Dixa conversation by its id, including its channel, state, assignment, queue and custom attributes.

• Action
  Get Conversation Rating

  Returns the latest rating statuses and scores for a conversation, with one entry for each question of the survey.

• Action
  Get Conversation Tags

  Returns the tags applied to a conversation, including each tag's name, color and state.

• Action
  Get Messages in Conversation

  Returns all messages in a Dixa conversation, sorted from oldest to newest.

• Action
  Get Queue by Id

  Returns a Dixa queue by its id, including its name, offering settings, thresholds and the channels that use it. An error occurs if the queue is not found.

• Action
  Get User by Id

  Returns one Dixa end user (contact) by id, including their name, email addresses, phone numbers, external id and custom attribute values.

• Action
  Remove Tag From Conversation

  Removes a tag from a Dixa conversation. Active and inactive tags can both be removed.

• Action
  Search Conversation

  Returns the conversations that contain the specified text, match the specified filters, or both, with snippets showing where the text was found.

• Action
  Search Conversations by User

  Returns the conversations requested by a specific end user.

• Action
  Search Enduser by External ID

  Returns the end users whose external ID matches the value you provide.

• Action
  Search User by Email Address

  Returns the Dixa end users whose email address matches the one you provide.

• Action
  Search User by Phone Number

  Returns the Dixa end users whose phone number matches the one you specify.

• Action
  Set Custom Contact Attributes

  Sets custom attribute values on an end user in Dixa and returns the attributes that were updated.

• Action
  Set Custom Conversation Attributes

  Sets the values of custom attributes on a conversation and returns the conversation's updated custom attributes.

• Action
  Tag Conversation

  Adds an existing active tag to a conversation.

• Action
  Transfer Conversation to Queue

  Transfers a conversation to the queue you choose, optionally on behalf of a specific agent, admin or AI agent.

• Action
  Update End User

  Updates an end user's name, contact details, avatar, external ID and custom contact attributes in Dixa. Only the fields you fill in are changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.