Connect VoiceDrop to Dixa

Both apps 44VoiceDrop 18Dixa 26

• Trigger
  New Ringless Voicemail

  Triggers when a ringless voicemail is sent from your VoiceDrop account, with its recipient, sender, status and recording.

• Action
  Add Number to DNC List

  Adds a phone number to your VoiceDrop do-not-call list.

• Action
  Add Prospects

  Adds a prospect to an existing VoiceDrop campaign, with optional personalization variables.

• Action
  Check RVM Status

  Returns the delivery status of the latest ringless voicemail sent from one number to another.

• Action
  Create Campaign

  Creates a VoiceDrop ringless voicemail campaign with its script, voice clone, sending schedule and sender numbers.

• Action
  Delete Campaign

  Deletes a VoiceDrop campaign.

• Action
  Get Campaign

  Returns one VoiceDrop campaign with its status, schedule, script and contact count.

• Action
  List Campaigns

  Returns the campaigns in your VoiceDrop account, optionally filtered by status.

• Action
  List Sender Numbers

  Returns the verified sender numbers in your VoiceDrop account.

• Action
  List Voice Clones

  Returns the voice clones in your VoiceDrop account.

• Action
  Remove Prospects

  Removes prospects from a VoiceDrop campaign by phone number.

• Action
  Send an AI Voice RVM

  Sends a ringless voicemail spoken in one of your VoiceDrop voice clones from a script.

• Action
  Send a Static Audio RVM

  Sends a ringless voicemail that plays an audio file you host.

• Action
  Send SMS

  Sends an SMS text message from your VoiceDrop SMS number.

• Action
  Set Campaign Status

  Sets a VoiceDrop campaign to active, paused or archived.

• Action
  Upsert SMS Contact

  Creates or updates a VoiceDrop SMS contact by phone number, with optional custom attributes.

• Action
  User Profile

  Returns your VoiceDrop user profile: name, email, plan and verified sender numbers.

• Action
  Validate Prospect Numbers

  Submits prospect phone numbers to VoiceDrop for validation and returns each number's validity, line type and carrier.

• Action
  Add Internal Note

  Adds an internal note, visible only to agents, to a Dixa conversation and returns the created note.

• Action
  Add Message

  Adds an inbound or outbound message to an existing Dixa conversation and returns the created message.

• Action
  Anonymize Data

  Requests the anonymization of a Dixa end user, conversation, or single message, and returns the status of the anonymization request.

• Action
  Change Conversation Status

  Changes a conversation's status by closing it, reopening it, or putting it into follow-up until a chosen time.

• Action
  Create Callback Request

  Creates a callback request conversation in Dixa, placing a call-back for an end user into the chosen queue, and returns the new conversation's id.

• Action
  Create Conversation

  Creates a new Dixa conversation on the email, contact form, chat, SMS, WhatsApp or callback channel and returns its ID.

• Action
  Create User

  Creates an end user (contact) in Dixa with their name, contact details and any custom contact attributes, and returns the new end user.

• Action
  Get Anonymization Status

  Returns the status of an anonymization request submitted earlier for a user, conversation or message, including when it was initiated and when it was processed.

• Action
  Get Conversation by Id

  Returns a single Dixa conversation by its id, including its channel, state, assignment, queue and custom attributes.

• Action
  Get Conversation Rating

  Returns the latest rating statuses and scores for a conversation, with one entry for each question of the survey.

• Action
  Get Conversation Tags

  Returns the tags applied to a conversation, including each tag's name, color and state.

• Action
  Get Messages in Conversation

  Returns all messages in a Dixa conversation, sorted from oldest to newest.

• Action
  Get Queue by Id

  Returns a Dixa queue by its id, including its name, offering settings, thresholds and the channels that use it. An error occurs if the queue is not found.

• Action
  Get User by Id

  Returns one Dixa end user (contact) by id, including their name, email addresses, phone numbers, external id and custom attribute values.

• Action
  Rate Conversation

  Records a customer's rating on a Dixa conversation by creating a rating offer and submitting the result.

• Action
  Remove Tag From Conversation

  Removes a tag from a Dixa conversation. Active and inactive tags can both be removed.

• Action
  Search Conversation

  Returns the conversations that contain the specified text, match the specified filters, or both, with snippets showing where the text was found.

• Action
  Search Conversations by User

  Returns the conversations requested by a specific end user.

• Action
  Search Enduser by External ID

  Returns the end users whose external ID matches the value you provide.

• Action
  Search User by Email Address

  Returns the Dixa end users whose email address matches the one you provide.

• Action
  Search User by Phone Number

  Returns the Dixa end users whose phone number matches the one you specify.

• Action
  Set Custom Contact Attributes

  Sets custom attribute values on an end user in Dixa and returns the attributes that were updated.

• Action
  Set Custom Conversation Attributes

  Sets the values of custom attributes on a conversation and returns the conversation's updated custom attributes.

• Action
  Tag Conversation

  Adds an existing active tag to a conversation.

• Action
  Transfer Conversation to Queue

  Transfers a conversation to the queue you choose, optionally on behalf of a specific agent, admin or AI agent.

• Action
  Update End User

  Updates an end user's name, contact details, avatar, external ID and custom contact attributes in Dixa. Only the fields you fill in are changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.