Integration
Connect VideoDB and Zendesk
When New Video Uploaded & Indexed fires in VideoDB, your agent runs Add Comment to Ticket in Zendesk, or New Messaging Conversation in Zendesk to Add Collection in VideoDB. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want VideoDB and Zendesk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What VideoDB and Zendesk can do together
From VideoDB to Zendesk
When New Video Uploaded & Indexed in VideoDB
then Add Comment to Ticket in Zendesk
From Zendesk to VideoDB
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with VideoDB and Zendesk
Triggers and actions 4 triggers · 39 actions
- New Video Uploaded & Indexed
Triggered when a new video is uploaded to a VideoDB collection.
- Add Collection
Creates a new VideoDB collection to organize videos and scope search.
- Add Overlay / Watermark
Places an image (logo or watermark) over a VideoDB video at a chosen time and position, and returns a stream URL for the result.
- Ask Video (Q&A)
Get the Q&A for a video.
- Auto-Chapter Video
Splits a video into scenes (chapters) using shot detection or fixed time segments. The job runs in the background; the result is available at the returned output URL.
- Auto-Dub Video
Starts an AI dubbing job that replaces a video's soundtrack with a version in another language, preserving the speaker's voice characteristics.
- Check Job Status
Checks the progress of a long-running VideoDB job (dubbing, generation, transcoding, indexing) and returns its status and, once finished, its result.
- Create Highlight Clip
Starts an AI clip-generation job on an indexed video from a natural-language prompt describing the moments to include.
- Delete Video
Permanently delete a video and all its metadata, transcripts and indexes from VideoDB.
- Find Video Moment
Searches one indexed video for the moments matching a spoken-word or visual query, returning each match's start and end time, text and score.
- Generate Image
Generates an image from a text prompt using VideoDB's AI generation. Generation runs asynchronously; the result returns a job id and an address to check for the finished image.
- Generate Subtitles
Generates subtitles for a video using VideoDB service.
- Generate Video
Starts an AI video generation job from a text prompt and saves the result to a collection.
- Generate Voice-Over
Converts text into AI-generated speech (a voice-over audio asset) in a VideoDB collection. Generation runs as a job; check its result with Check Job Status or a callback URL.
- Get Collection
Retrieve the details of one VideoDB collection by its id.
- Get Meeting Assets
Get a meeting recording's status and recorded video URL.
- Get Transcript
Get the transcript of a video.
- Get Video Metadata
Get metadata for a video.
- List Collections
Retrieve all collections in your VideoDB account, including the default collection.
- List Videos
Lists the videos in a VideoDB collection.
- Summarize Video
Asks VideoDB's AI to summarize a video using your own instructions. Summarization usually runs as a background job: use Check Job Status with the returned job id to fetch the finished summary.
- Upload & Index Video
Uploads a video from a URL into a VideoDB collection, waits for the upload to finish, then starts indexing it (spoken words by default) and returns the indexing job.
- New Messaging Conversation
Triggers when a customer starts a new conversation through Zendesk messaging (the web widget, mobile SDK or a social messaging channel). Each conversation arrives as its Zendesk ticket.
- New Ticket
Polling trigger that fires when a new ticket is created.
- New User
Polling trigger that fires when a new user is created.
- Add Comment to Ticket
Adds a public or private comment to an existing ticket.
- Create Organization
Creates a new organization.
- Create Ticket
Creates a new ticket in Zendesk.
- Create User
Creates a new user (end-user or agent).
- Delete Ticket
Deletes a ticket by ID.
- Delete User
Soft-deletes a user by ID.
- Get Messaging User ID
Returns the Zendesk messaging ID for a user, so their messaging conversation can be looked up in Zendesk Messaging.
- Get Organization
Retrieves a single organization by ID.
- Get Ticket
Retrieves a single ticket by ID.
- Get User
Retrieves a single user by ID.
- List Organizations
Lists organizations in the account.
- List Ticket Comments
Lists all comments on a ticket.
- List Tickets
Lists tickets in the account.
- Search
Runs a Zendesk search query across tickets, users, and organizations.
- Search Users
Searches users by query (name, email, etc.).
- Update Organization
Updates an existing organization by ID.
- Update Ticket
Updates an existing ticket by ID.
- Update User
Updates an existing user by ID.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
VideoDB and Zendesk, answered
What can start an automation from VideoDB?
Any of VideoDB's 1 trigger in the catalog, including New Video Uploaded & Indexed. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Zendesk when something happens in VideoDB?
Any of Zendesk's 18 actions, including Create Organization, Create Ticket, Create User and Update Organization. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Zendesk to VideoDB?
Yes. When something happens in Zendesk, your agent can act in VideoDB too. This page covers both directions: Zendesk's triggers and VideoDB's actions are listed here as well.
Do I have to build a connector for VideoDB or Zendesk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use VideoDB and Zendesk without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.