Integration
Connect VaultRE and Zendesk
When New Enquiry fires in VaultRE, your agent runs Add Comment to Ticket in Zendesk, or New Messaging Conversation in Zendesk to Add Contact Note in VaultRE. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want VaultRE and Zendesk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What VaultRE and Zendesk can do together
From VaultRE to Zendesk
When New Enquiry in VaultRE
then Add Comment to Ticket in Zendesk
When New or Updated Contact in VaultRE
then Create Ticket in Zendesk
From Zendesk to VaultRE
When New Messaging Conversation in Zendesk
then Add Contact Note in VaultRE
When New Ticket in Zendesk
then Create Contact in VaultRE
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with VaultRE and Zendesk
Triggers and actions 6 triggers · 31 actions
Trigger
New EnquiryTriggers when a new enquiry arrives in the VaultRE holding area.
Trigger
New or Updated ContactTriggers when a VaultRE contact is created or modified.
Trigger
New Property Listing (Sales)Triggers when a residential sale property in VaultRE becomes a listing.
Action
Add Contact NoteAdds a text note to a VaultRE contact.
Action
Create ContactCreates a new contact in VaultRE with a name, company, email and mobile number.
Action
Create Enquiry in Holding AreaSubmits a listing or agent enquiry into the VaultRE holding area, where the office can process it into a contact.
Action
Delete ContactDeletes a VaultRE contact by its ID.
Action
Get ContactReturns one VaultRE contact by its ID, including name, company and email addresses.
Action
Get EnquiryReturns one enquiry from the VaultRE holding area by its ID.
Action
Get Residential Sale PropertyReturns one VaultRE residential sale property by its ID.
Action
List ContactsReturns a page of VaultRE contacts, optionally only those modified since a date.
Action
List property offersReturns the property offers in your VaultRE account, optionally filtered to one sale listing, lease listing or contact.
Action
List residential lease propertiesReturns residential lease properties in the VaultRE account, optionally filtered by status, dates, suburbs, staff and other criteria.
Action
List residential sale propertiesReturns residential sale properties in your VaultRE account, optionally filtered by status, modification date, suburb, branch, staff and more.
Action
List tasksReturns tasks for the VaultRE account or a user, optionally filtered by start date, creation date, assignee and completion status.
Action
Update ContactUpdates a VaultRE contact's name, company or email address.
Trigger
New Messaging ConversationTriggers when a customer starts a new conversation through Zendesk messaging (the web widget, mobile SDK or a social messaging channel). Each conversation arrives as its Zendesk ticket.
Trigger
New TicketPolling trigger that fires when a new ticket is created.
Trigger
New UserPolling trigger that fires when a new user is created.
Action
Add Comment to TicketAdds a public or private comment to an existing ticket.
Action
Create OrganizationCreates a new organization.
Action
Create TicketCreates a new ticket in Zendesk.
Action
Create UserCreates a new user (end-user or agent).
Action
Delete TicketDeletes a ticket by ID.
Action
Delete UserSoft-deletes a user by ID.
Action
Get Messaging User IDReturns the Zendesk messaging ID for a user, so their messaging conversation can be looked up in Zendesk Messaging.
Action
Get OrganizationRetrieves a single organization by ID.
Action
Get TicketRetrieves a single ticket by ID.
Action
Get UserRetrieves a single user by ID.
Action
List OrganizationsLists organizations in the account.
Action
List Ticket CommentsLists all comments on a ticket.
Action
List TicketsLists tickets in the account.
Action
SearchRuns a Zendesk search query across tickets, users, and organizations.
Action
Search UsersSearches users by query (name, email, etc.).
Action
Update OrganizationUpdates an existing organization by ID.
Action
Update TicketUpdates an existing ticket by ID.
Action
Update UserUpdates an existing user by ID.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
VaultRE and Zendesk, answered
What can start an automation from VaultRE?
Any of VaultRE's 3 triggers in the catalog, including New Enquiry, New or Updated Contact and New Property Listing (Sales). Describe the moment in plain language and your agent picks the right one.
What can your agent do in Zendesk when something happens in VaultRE?
Any of Zendesk's 18 actions, including Create Organization, Create Ticket, Create User and Update Organization. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Zendesk to VaultRE?
Yes. When something happens in Zendesk, your agent can act in VaultRE too. This page covers both directions: Zendesk's triggers and VaultRE's actions are listed here as well.
Do I have to build a connector for VaultRE or Zendesk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use VaultRE and Zendesk without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.