Integration
Connect Uploadcare to Freshdesk
When something happens in Uploadcare, your agent does the next thing in Freshdesk. Describe it in plain language and the automation is built, tested on every branch and kept running.
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What do you want Uploadcare and Freshdesk to do together?
Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.
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Triggers and actions 4 triggers · 36 actions
Trigger
New File UploadedTriggers when a new file is uploaded.
- Add file tags
/files/{uuid}/tags/ (add mode) — add tags to a file for organization/AI auto-tagging.
- Add group
/groups/ (Upload API) — create a file group from a set of uploaded file UUIDs.
- Convert document
convert a document/image to another format (e.g. PDF, DOCX to images).
- Convert video
transcode/thumbnail a video file into another format.
- Delete file
delete a file (or POST /files/storage/ for batch delete).
- Delete group
delete a file group (does not delete member files).
- Find files
/files/ with query params — search/filter uploaded files by criteria (used with removed/stored/uploaded_range filters).
- Get file
file info: metadata, size, mime type, URLs.
- Get file metadata
arbitrary key-value metadata attached to a file.
- Get group
file group info: files list, creation date, storage flag.
- List files
return paginated list of uploaded files, with filters (stored, removed, ordering).
- List groups
paginated list of file groups.
- Store file
mark an uploaded file as permanently stored (or POST /files/storage/ for batch store).
- Update file metadata
set/update a metadata key's value on a file.
- Upload File
Upload a new file into your project.
Trigger
New CompanyTriggers when a new company is created.
- New Contact
Triggers when a new contact is created.
- New Ticket
Triggers when a new ticket is created.
- Add Note to Ticket
Adds a private or public note to a ticket.
- Create Company
Creates a new company.
- Create Contact
Creates a new contact.
- Create Ticket
Creates a new ticket in Freshdesk.
- Delete Contact
Deletes a contact by ID.
- Delete Ticket
Deletes a ticket by ID.
- Get Agent
Retrieves an agent by ID.
- Get Company
Retrieves a company by ID.
- Get Contact
Retrieves a contact by ID.
- Get Ticket
Retrieves a single ticket by ID.
- List Agents
Lists all agents.
- List Companies
Lists companies.
- List Contacts
Lists contacts.
- List Ticket Conversations
Lists all conversations (replies and notes) on a ticket.
- List Tickets
Lists tickets, most recently updated first.
- Reply to Ticket
Adds a public reply to a ticket conversation.
- Search Contacts
Searches contacts using a Freshdesk query string.
- Search Tickets
Searches tickets using a Freshdesk query string.
- Update Company
Updates a company by ID.
- Update Contact
Updates a contact by ID.
- Update Ticket
Updates an existing ticket by ID.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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