Integration
Connect Twilio to Hellotracks
When something happens in Twilio, your agent does the next thing in Hellotracks. Describe it in plain language and the automation is built, tested on every branch and kept running.
Build it
What do you want Twilio and Hellotracks to do together?
Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.
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Connect Claude CodeEverything your agent can do with Twilio and Hellotracks
Triggers and actions 7 triggers ยท 21 actions
Trigger
New CallPolls for voice calls on your Twilio account.
- New Message Received
Polls for inbound SMS/MMS messages received by your Twilio account.
- Get Call
Retrieves details of a single voice call by its Call SID.
- Get Message
Retrieves a single SMS/MMS message by its Message SID.
- List Calls
Lists voice calls on the account, optionally filtered by To, From, or status.
- List Messages
Lists SMS/MMS messages on the account, optionally filtered by To, From, or date sent.
- List Phone Numbers
Lists the Twilio phone numbers (incoming phone numbers) owned by your account.
- Lookup Phone Number
Looks up details (carrier, line type, caller name) for a phone number via the Twilio Lookup v2 API.
Trigger
Alert triggeredFires when a configured alert (late arrival, idle, zone entry/exit, low battery, etc.) triggers. Webhook key alert_triggered via /v1/webhooks or /api/setwebhooks (Hellotracks API).
- Completed Job
Triggers when a job reaches a completed state.
- Member clocked in or out
Fires when a worker turns location tracking on (clock-in) or off (clock-out) from the mobile app. Webhook key clock_in_out via /v1/webhooks or /api/setwebhooks (Hellotracks API).
- New Job
Triggers when a job is created.
- Updated Job
Triggers when a job is created, assigned, completed, archived, or otherwise updated.
- Add member
Create a new team member (worker) account. POST /api/createaccount (Hellotracks API).
- Add place
Create a new saved place/geofence. POST /api/createplace (Hellotracks API).
- Archive Job
Archives a job by ID.
- Auto-assign jobs
Automatically assign a set of unassigned jobs to available members. POST /api/autoassign (Hellotracks API).
- Create Job
Creates or updates a job. If External ID matches an existing job, the existing job is updated.
- Delete Job
Deletes a job by ID.
- Delete member
Delete a team member account. POST /api/deleteaccount (Hellotracks API).
- Distribute job
Assign/distribute one or more jobs to members for dispatch. POST /api/distributejobs (Hellotracks API).
- Find Member
Finds a member by exact email, username, name, or UID.
- Generate report
Generate a report (e.g. timesheet/activity) for a date range. POST /api/createreport (Hellotracks API); RPC-style call returning report data.
- Optimize route
Compute an optimized route ordering for a member's assigned jobs. POST /api/routeoptimization (Hellotracks API); RPC-style call returning route data.
- Restore job
Restore a previously archived job. POST /api/restorejobs (Hellotracks API).
- Update Job
Updates a job by ID.
- Update member
Edit an existing team member's fields. POST /api/editaccount (Hellotracks API).
- Update place
Edit an existing saved place/geofence. POST /api/editplace (Hellotracks API).
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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