Integration
Connect Trengo and Ybug
When New Internal Note fires in Trengo, your agent runs Add Comment in Ybug, or New Report in Ybug to Add internal note to ticket in Trengo. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Trengo and Ybug to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Trengo and Ybug can do together
From Trengo to Ybug
When New Internal Note in Trengo
then Add Comment in Ybug
From Ybug to Trengo
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Trengo and Ybug
Triggers and actions 4 triggers · 40 actions
- New Internal Note
Fires when an internal note is added to a Trengo ticket.
- New Outbound Message
Triggers when an outbound message is created.
- Ticket Label Added
Triggers when a label is added to a conversation.
- Add internal note to ticket
Adds an internal note (visible only to agents) to a Trengo ticket.
- Add ticket
Create a new support ticket.
- Add ticket label
Attaches an existing label to a Trengo ticket.
- Create a Contact
Creates a contact on a Trengo channel. If a contact with the same identifier already exists on that channel, Trengo returns the existing contact instead of creating a duplicate.
- Create webhook
Subscribes a URL to one Trengo webhook event type. Used by Trengo instant triggers to register their delivery URL on activation.
- Delete contact
Delete a contact by id.
- Delete ticket
Delete a ticket by id.
- Find a Contact
Returns the Trengo contacts that match the search term.
- Get contact
Retrieve a single Trengo contact by its id.
- Get webhook
Fetches a webhook by ID, including the event it listens for, the address it sends to and its signing secret. An error occurs if the webhook is not found.
- List contacts
List all contacts.
- List labels
Lists the ticket labels defined in the Trengo account (first page).
- List tickets
Returns all tickets the connected user is authorized to see, optionally filtered by status, contact, users, channels, labels, last message type or update time.
- Send a Message
Sends a reply message on an existing Trengo ticket, over the ticket's own channel.
- Update contact
Update an existing contact by id.
- New Report
Triggers when a new feedback report is submitted to a Ybug project.
- Add Comment
Adds a comment to a Ybug feedback report.
- Create Project
Creates a project in a Ybug team.
- Create Tag
Creates a tag in a Ybug team.
- Delete Comment
Deletes a comment from a Ybug feedback report.
- Delete Feedback
Deletes a Ybug feedback report.
- Delete Project
Deletes a Ybug project.
- Delete Tag
Deletes a Ybug tag.
- Get Current User
Returns the Ybug user the API token belongs to.
- Get Feedback
Returns one Ybug feedback report.
- Get Project
Returns one Ybug project.
- Get Tag
Returns one Ybug tag.
- List Feedback Comments
Lists the comments on a Ybug feedback report.
- List Project Feedback
Lists the feedback reports in a Ybug project.
- List Project Members
Lists the members of a Ybug project.
- List Projects
Lists every Ybug project the user can access.
- List Project Statuses
Lists the feedback statuses available in a Ybug project.
- List Tags
Lists the tags defined in a Ybug team.
- List Team Projects
Lists the projects in a Ybug team.
- List Teams
Lists the Ybug teams the user belongs to.
- List Team Statuses
Lists the feedback statuses defined for a Ybug team.
- Remove Feedback Tag
Removes a tag from a Ybug feedback report.
- Update Comment
Edits the text of a comment on a Ybug feedback report.
- Update Feedback
Updates the title, description, status, priority, type or assignee of a Ybug feedback report.
- Update Project
Renames a Ybug project or archives/restores it.
- Update Tag
Renames a Ybug tag.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
Trengo and Ybug, answered
What can start an automation from Trengo?
Any of Trengo's 3 triggers in the catalog, including New Internal Note, New Outbound Message and Ticket Label Added. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Ybug when something happens in Trengo?
Any of Ybug's 25 actions, including Create Project, Create Tag, Update Comment and Update Feedback. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Ybug to Trengo?
Yes. When something happens in Ybug, your agent can act in Trengo too. This page covers both directions: Ybug's triggers and Trengo's actions are listed here as well.
Do I have to build a connector for Trengo or Ybug?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Trengo and Ybug without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.