App

Connect Trengo to any app

Trengo is a team collaboration tool to manage conversations from channels such as web chat, email and WhatsApp via one inbox.

Connects with an API keytrengo.com

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

Build solutions, not workarounds.

What do you want to automate with Trengo?

Ask the assistant

You'll sign in before anything runs. What you typed comes with you.

Connect your AI client

Give your AI client this address.

https://mcp.apiant.ai

Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

Set it up in your client
Claude Code

Run this in the directory you want to work in.

claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai

Start Claude Code there, approve the server, and sign in in the browser page it opens.

Claude Code guide (opens in a new tab)
Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

Setup guide (opens in a new tab)
Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

Setup guide (opens in a new tab)
Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

Setup guide (opens in a new tab)
Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

Setup guide (opens in a new tab)
Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

Setup guide (opens in a new tab)

Pair it

Connect Trengo with another app

What your agent can do with Trengo

Triggers and actions 3 triggers · 15 actions

  • Trigger
    New Internal Note

    Fires when an internal note is added to a Trengo ticket.

  • Trigger
    New Outbound Message

    Triggers when an outbound message is created.

  • Trigger
    Ticket Label Added

    Triggers when a label is added to a conversation.

  • Action
    Add internal note to ticket

    Adds an internal note (visible only to agents) to a Trengo ticket.

  • Action
    Add ticket

    Create a new support ticket.

  • Action
    Add ticket label

    Attaches an existing label to a Trengo ticket.

  • Action
    Create a Contact

    Creates a contact on a Trengo channel. If a contact with the same identifier already exists on that channel, Trengo returns the existing contact instead of creating a duplicate.

  • Action
    Create webhook

    Subscribes a URL to one Trengo webhook event type. Used by Trengo instant triggers to register their delivery URL on activation.

  • Action
    Delete contact

    Delete a contact by id.

  • Action
    Delete ticket

    Delete a ticket by id.

  • Action
    Find a Contact

    Returns the Trengo contacts that match the search term.

  • Action
    Get contact

    Retrieve a single Trengo contact by its id.

  • Action
    Get webhook

    Fetches a webhook by ID, including the event it listens for, the address it sends to and its signing secret. An error occurs if the webhook is not found.

  • Action
    List contacts

    List all contacts.

  • Action
    List labels

    Lists the ticket labels defined in the Trengo account (first page).

  • Action
    List tickets

    Returns all tickets the connected user is authorized to see, optionally filtered by status, contact, users, channels, labels, last message type or update time.

  • Action
    Send a Message

    Sends a reply message on an existing Trengo ticket, over the ticket's own channel.

  • Action
    Update contact

    Update an existing contact by id.

Reviews

What our customers say

Questions

Trengo, answered

What can start an automation from Trengo?

Any of Trengo's 3 triggers in the catalog, including New Internal Note, New Outbound Message and Ticket Label Added. Describe the moment in plain language and your agent picks the right one.

What can your agent do in Trengo?

Any of Trengo's 15 actions, including Create a Contact, Create webhook, Send a Message and Update contact. Your agent maps the data both ways and tests every scenario before it ships.

Which apps can Trengo connect to?

Any app in the catalog; the list on this page pairs Trengo with each of them. If the other app is missing, point your agent at its API documentation and it builds the connector.

What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.