Integration
Connect Trengo and VideoAsk
When New Internal Note fires in Trengo, your agent runs Add tag to contact in VideoAsk, or New Videoask in VideoAsk to Add internal note to ticket in Trengo. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Trengo and VideoAsk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Trengo and VideoAsk can do together
From Trengo to VideoAsk
When New Internal Note in Trengo
then Add tag to contact in VideoAsk
From VideoAsk to Trengo
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Trengo and VideoAsk
Triggers and actions 4 triggers · 30 actions
- New Internal Note
Fires when an internal note is added to a Trengo ticket.
- New Outbound Message
Triggers when an outbound message is created.
- Ticket Label Added
Triggers when a label is added to a conversation.
- Add internal note to ticket
Adds an internal note (visible only to agents) to a Trengo ticket.
- Add ticket
Create a new support ticket.
- Add ticket label
Attaches an existing label to a Trengo ticket.
- Create a Contact
Creates a contact on a Trengo channel. If a contact with the same identifier already exists on that channel, Trengo returns the existing contact instead of creating a duplicate.
- Create webhook
Subscribes a URL to one Trengo webhook event type. Used by Trengo instant triggers to register their delivery URL on activation.
- Delete contact
Delete a contact by id.
- Delete ticket
Delete a ticket by id.
- Find a Contact
Returns the Trengo contacts that match the search term.
- Get contact
Retrieve a single Trengo contact by its id.
- Get webhook
Fetches a webhook by ID, including the event it listens for, the address it sends to and its signing secret. An error occurs if the webhook is not found.
- List contacts
List all contacts.
- List labels
Lists the ticket labels defined in the Trengo account (first page).
- List tickets
Returns all tickets the connected user is authorized to see, optionally filtered by status, contact, users, channels, labels, last message type or update time.
- Send a Message
Sends a reply message on an existing Trengo ticket, over the ticket's own channel.
- Update contact
Update an existing contact by id.
- New Videoask
Triggers when a new videoask is created in the selected VideoAsk organization.
- Add question
Adds a new question step to a videoask, using a video from a public link, media already in VideoAsk, or a new upload.
- Add tag
Creates a new tag in a VideoAsk organization that can be applied to contacts.
- Add tag to contact
Adds an existing tag to a VideoAsk contact and returns the tags now on that contact.
- Create a Contact in a Videoask (OLD)
Creates a contact in your VideoAsk organization from an email address, with an optional name and phone number.
- Create a Contact in VideoAsk (Recommended)
Creates a contact in your VideoAsk organization from an email address, with an optional name and phone number.
- Delete contact
Deletes a contact (respondent) and their contact details from your VideoAsk organization.
- Delete form
Deletes a VideoAsk form (videoask). Optionally performs a soft delete so the form can be restored later.
- Find conversations by filter
Returns the responses (conversations) on a videoask that match the filters you choose, such as unread only, reply status, tag, score range or creation date range.
- Find forms by keyword
Returns the videoasks in an organization whose titles match the specified keyword.
- Get contact
Returns a single VideoAsk response (contact) for a videoask, with the respondent's details and, optionally, their answers and the conversation messages.
- Get form
Returns a videoask (form) by its id, including all of its questions.
- List forms
Returns all videoasks (forms) in a VideoAsk organization, newest first.
- List tags
Returns the tags in a VideoAsk organization, optionally only those with a given title.
- Update contact
Updates an existing VideoAsk contact's name, email address or phone number.
- Update form
Updates an existing videoask's title, privacy, contact form, scheduled close date and display settings such as the end screen.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Trengo and VideoAsk, answered
What can start an automation from Trengo?
Any of Trengo's 3 triggers in the catalog, including New Internal Note, New Outbound Message and Ticket Label Added. Describe the moment in plain language and your agent picks the right one.
What can your agent do in VideoAsk when something happens in Trengo?
Any of VideoAsk's 15 actions, including Create a Contact in a Videoask (OLD), Create a Contact in VideoAsk (Recommended), Update contact and Update form. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from VideoAsk to Trengo?
Yes. When something happens in VideoAsk, your agent can act in Trengo too. This page covers both directions: VideoAsk's triggers and Trengo's actions are listed here as well.
Do I have to build a connector for Trengo or VideoAsk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Trengo and VideoAsk without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.