Connect Trengo to UK Police

Both apps 38Trengo 18UK Police 20

• Trigger
  New Internal Note

  Fires when an internal note is added to a Trengo ticket.

• Trigger
  New Outbound Message

  Triggers when an outbound message is created.

• Trigger
  Ticket Label Added

  Triggers when a label is added to a conversation.

• Action
  Add internal note to ticket

  Adds an internal note (visible only to agents) to a Trengo ticket.

• Action
  Add ticket

  Create a new support ticket.

• Action
  Add ticket label

  Attaches an existing label to a Trengo ticket.

• Action
  Create a Contact

  Creates a contact on a Trengo channel. If a contact with the same identifier already exists on that channel, Trengo returns the existing contact instead of creating a duplicate.

• Action
  Create webhook

  Subscribes a URL to one Trengo webhook event type. Used by Trengo instant triggers to register their delivery URL on activation.

• Action
  Delete contact

  Delete a contact by id.

• Action
  Delete ticket

  Delete a ticket by id.

• Action
  Find a Contact

  Returns the Trengo contacts that match the search term.

• Action
  Get contact

  Retrieve a single Trengo contact by its id.

• Action
  Get webhook

  Fetches a webhook by ID, including the event it listens for, the address it sends to and its signing secret. An error occurs if the webhook is not found.

• Action
  List contacts

  List all contacts.

• Action
  List labels

  Lists the ticket labels defined in the Trengo account (first page).

• Action
  List tickets

  Returns all tickets the connected user is authorized to see, optionally filtered by status, contact, users, channels, labels, last message type or update time.

• Action
  Send a Message

  Sends a reply message on an existing Trengo ticket, over the ticket's own channel.

• Action
  Update contact

  Update an existing contact by id.

• Action
  Find crimes at location

  /crimes-at-location - crimes that occurred at a specific location (location_id or lat/lng), optional date

• Action
  Find crimes with no location

  /crimes-no-location - crimes for a category/force with no location, by month

• Action
  Find neighbourhood by location

  /locate-neighbourhood - locate the neighbourhood policing team responsible for a lat/lng point

• Action
  Find stop and searches at location

  /stops-at-location - stop and search incidents at a specific location_id, optional date

• Action
  Find stop and searches by area

  /stops-street/all - stop and search incidents within a 1 mile radius of a point or custom polygon, optional date

• Action
  Find stop and searches by force

  /stops-force - stop and search incidents for a specific force, by month

• Action
  Find stop and searches with no location

  /stops-no-location - stop and search incidents for a force with no location, by month

• Action
  Find street level crimes

  /crimes-street/all-crime - crimes within a 1 mile radius of a point or custom polygon, optional date

• Action
  Find street level outcomes

  /outcomes-at-location - outcomes (case results) within a 1 mile radius of a point or custom polygon, optional date

• Action
  Get force

  /forces/{force_id} - details for a specific police force

• Action
  Get last updated date

  /crime-last-updated - date the crime data was last updated

• Action
  Get neighbourhood

  /{force_id}/{neighbourhood_id} - details for a specific neighbourhood

• Action
  Get neighbourhood boundary

  /{force_id}/{neighbourhood_id}/boundary - list of lat/lng points defining a neighbourhood boundary

• Action
  Get outcomes for crime

  /outcomes-for-crime/{persistent_id} - outcomes for a specific crime by its persistent id

• Action
  List forces

  /forces - list all UK police forces (id + name)

• Action
  List force senior officers

  /forces/{force_id}/people - list senior officers for a specific force

• Action
  List neighbourhood events

  /{force_id}/{neighbourhood_id}/events - upcoming events for a neighbourhood

• Action
  List neighbourhood priorities

  /{force_id}/{neighbourhood_id}/priorities - policing priorities for a neighbourhood

• Action
  List neighbourhoods

  /{force_id}/neighbourhoods - list neighbourhoods for a force

• Action
  List neighbourhood team

  /{force_id}/{neighbourhood_id}/people - list of members of a neighbourhood policing team

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.