Build solutions, not workarounds.
What do you want Trengo and RotaCloud to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Trengo can start in RotaCloud
When New Internal Note in Trengo
then Create Leave in RotaCloud
When New Outbound Message in Trengo
then Create Location in RotaCloud
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Trengo and RotaCloud
Triggers and actions 3 triggers · 38 actions
Trigger
New Internal NoteFires when an internal note is added to a Trengo ticket.
Trigger
New Outbound MessageTriggers when an outbound message is created.
Trigger
Ticket Label AddedTriggers when a label is added to a conversation.
Action
Add internal note to ticketAdds an internal note (visible only to agents) to a Trengo ticket.
Action
Add ticketCreate a new support ticket.
Action
Add ticket labelAttaches an existing label to a Trengo ticket.
Action
Create a ContactCreates a contact on a Trengo channel. If a contact with the same identifier already exists on that channel, Trengo returns the existing contact instead of creating a duplicate.
Action
Create webhookSubscribes a URL to one Trengo webhook event type. Used by Trengo instant triggers to register their delivery URL on activation.
Action
Delete contactDelete a contact by id.
Action
Delete ticketDelete a ticket by id.
Action
Find a ContactReturns the Trengo contacts that match the search term.
Action
Get contactRetrieve a single Trengo contact by its id.
Action
Get webhookFetches a webhook by ID, including the event it listens for, the address it sends to and its signing secret. An error occurs if the webhook is not found.
Action
List contactsList all contacts.
Action
List labelsLists the ticket labels defined in the Trengo account (first page).
Action
List ticketsReturns all tickets the connected user is authorized to see, optionally filtered by status, contact, users, channels, labels, last message type or update time.
Action
Send a MessageSends a reply message on an existing Trengo ticket, over the ticket's own channel.
Action
Update contactUpdate an existing contact by id.
Action
Assign User to LocationAdds a RotaCloud user to a location, keeping the locations they are already assigned to.
Action
Assign User to RoleAdds a role to a RotaCloud user's roles, keeping the roles they already have.
Action
Create LeaveCreates leave within RotaCloud.
Action
Create LocationCreates a location within RotaCloud.
Action
Create RoleCreates a role within RotaCloud.
Action
Create ShiftCreates a shift within RotaCloud.
Action
Create UserCreates a user within RotaCloud.
Action
Delete LocationDeletes a location from the RotaCloud account.
Action
Delete RoleDeletes a role from the RotaCloud account.
Action
Delete UserDeletes a user from the RotaCloud account.
Action
Find Leave by IDFetches a leave request by ID, with its employee, leave type, dates, status and messages. An error occurs if the leave is not found.
Action
Find Location by IDReturns the RotaCloud location with the specified ID.
Action
Find Location by NameReturns the RotaCloud locations whose name matches the specified name (case-insensitive).
Action
Find Role by IDReturns the RotaCloud role with the specified ID.
Action
Find Role by NameReturns the roles whose name matches the specified name.
Action
Find Shift by IDFetches a shift by ID, with its times, location, role, assigned employee, notes and whether it is published or open. An error occurs if the shift is not found.
Action
Find User by EmailReturns the RotaCloud user whose email address matches the specified email.
Action
Find User by IDRetrieves a single RotaCloud user by their ID.
Action
Unassign User From LocationRemoves a user from one location in RotaCloud, keeping their other location assignments.
Action
Unassign User From RoleUnssigns a user from a role within RotaCloud.
Action
Update LocationUpdates an existing RotaCloud location's name, address, geolocation or timezone. Fields left blank are left unchanged.
Action
Update RoleUpdates a role within RotaCloud.
Action
Update UserUpdates an existing user by ID
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Trengo
Trengo to ZoomZoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...
Trengo to TwilioCloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...
Trengo to TypeformBuild and publish online forms, surveys, and quizzes with Typeform.
Trengo to WebflowWebflow is a professional website builder and CMS for designing, building, and launching responsive...
Trengo to WixThe Wix website builder gives businesses of any size the tools to create, manage and grow a fully integrated...
Trengo to LinkedInLinkedIn is a professional networking platform enabling job seekers, companies, and thought leaders to...
More into RotaCloud
HubSpot to RotaCloudHubSpot is your all-in-one stop for all of your marketing software needs.
Salesforce to RotaCloudSalesforce is a leading enterprise customer relationship management (CRM) platform.
Slack to RotaCloudSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Google Sheets to RotaCloudGoogle Sheets
Gmail to RotaCloudGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to RotaCloudGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Questions
Trengo and RotaCloud, answered
What can start an automation from Trengo?
Any of Trengo's 3 triggers in the catalog, including New Internal Note, New Outbound Message and Ticket Label Added. Describe the moment in plain language and your agent picks the right one.
What can your agent do in RotaCloud when something happens in Trengo?
Any of RotaCloud's 23 actions, including Create Leave, Create Location, Create Role and Create Shift. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from RotaCloud to Trengo?
RotaCloud has no triggers in the catalog today, so automations start in Trengo. If you need the other direction, ask: your agent reads RotaCloud's API documentation and adds it.
Do I have to build a connector for Trengo or RotaCloud?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.