Integration
Connect Trengo to Journy Io
When New Internal Note fires in Trengo, your agent runs Add or update user in Journy Io. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Trengo and Journy Io to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Trengo can start in Journy Io
When New Internal Note in Trengo
then Add or update user in Journy Io
When New Outbound Message in Trengo
then Add users to account in Journy Io
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Trengo and Journy Io
Triggers and actions 3 triggers · 22 actions
Trigger
New Internal NoteFires when an internal note is added to a Trengo ticket.
Trigger
New Outbound MessageTriggers when an outbound message is created.
Trigger
Ticket Label AddedTriggers when a label is added to a conversation.
Action
Add internal note to ticketAdds an internal note (visible only to agents) to a Trengo ticket.
Action
Add ticketCreate a new support ticket.
Action
Add ticket labelAttaches an existing label to a Trengo ticket.
Action
Create a ContactCreates a contact on a Trengo channel. If a contact with the same identifier already exists on that channel, Trengo returns the existing contact instead of creating a duplicate.
Action
Create webhookSubscribes a URL to one Trengo webhook event type. Used by Trengo instant triggers to register their delivery URL on activation.
Action
Delete contactDelete a contact by id.
Action
Delete ticketDelete a ticket by id.
Action
Find a ContactReturns the Trengo contacts that match the search term.
Action
Get contactRetrieve a single Trengo contact by its id.
Action
Get webhookFetches a webhook by ID, including the event it listens for, the address it sends to and its signing secret. An error occurs if the webhook is not found.
Action
List contactsList all contacts.
Action
List labelsLists the ticket labels defined in the Trengo account (first page).
Action
List ticketsReturns all tickets the connected user is authorized to see, optionally filtered by status, contact, users, channels, labels, last message type or update time.
Action
Send a MessageSends a reply message on an existing Trengo ticket, over the ticket's own channel.
Action
Update contactUpdate an existing contact by id.
Action
Add or update accountCreates an account in journy.io, or updates its properties if it already exists.
Action
Add or update userCreates a user in journy.io, or updates the properties of an existing user identified by user ID or email.
Action
Add users to accountAdds up to 100 users to a journy.io account, identifying the account by its ID or domain.
Action
Delete accountDeletes an account in journy.io, identified by its account ID and/or domain.
Action
Delete userDeletes a user from journy.io, identified by user ID, email, or both.
Action
List eventsReturns the event types defined in your journy.io workspace, with each event's name, id and group.
Action
Remove user from accountRemoves up to 100 users from a journy.io account. The users stay stored in journy.io but are marked as removed from the account.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
Trengo and Journy Io, answered
What can start an automation from Trengo?
Any of Trengo's 3 triggers in the catalog, including New Internal Note, New Outbound Message and Ticket Label Added. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Journy Io when something happens in Trengo?
Any of Journy Io's 7 actions, including Add or update account, Add or update user, Add users to account and List events. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Journy Io to Trengo?
Journy Io has no triggers in the catalog today, so automations start in Trengo. If you need the other direction, ask: your agent reads Journy Io's API documentation and adds it.
Do I have to build a connector for Trengo or Journy Io?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Trengo and Journy Io without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.