Connect Trengo to Honeyhive

Both apps 43Trengo 18Honeyhive 25

• Trigger
  New Internal Note

  Fires when an internal note is added to a Trengo ticket.

• Trigger
  New Outbound Message

  Triggers when an outbound message is created.

• Trigger
  Ticket Label Added

  Triggers when a label is added to a conversation.

• Action
  Add internal note to ticket

  Adds an internal note (visible only to agents) to a Trengo ticket.

• Action
  Add ticket

  Create a new support ticket.

• Action
  Add ticket label

  Attaches an existing label to a Trengo ticket.

• Action
  Create a Contact

  Creates a contact on a Trengo channel. If a contact with the same identifier already exists on that channel, Trengo returns the existing contact instead of creating a duplicate.

• Action
  Create webhook

  Subscribes a URL to one Trengo webhook event type. Used by Trengo instant triggers to register their delivery URL on activation.

• Action
  Delete contact

  Delete a contact by id.

• Action
  Delete ticket

  Delete a ticket by id.

• Action
  Find a Contact

  Returns the Trengo contacts that match the search term.

• Action
  Get contact

  Retrieve a single Trengo contact by its id.

• Action
  Get webhook

  Fetches a webhook by ID, including the event it listens for, the address it sends to and its signing secret. An error occurs if the webhook is not found.

• Action
  List contacts

  List all contacts.

• Action
  List labels

  Lists the ticket labels defined in the Trengo account (first page).

• Action
  List tickets

  Returns all tickets the connected user is authorized to see, optionally filtered by status, contact, users, channels, labels, last message type or update time.

• Action
  Send a Message

  Sends a reply message on an existing Trengo ticket, over the ticket's own channel.

• Action
  Update contact

  Update an existing contact by id.

• Action
  Add annotation queue

  Create a new annotation queue.

• Action
  Add batch of events

  Create multiple events in one call.

• Action
  Add batch of session events

  Add a batch of events to an existing session.

• Action
  Add datapoint

  Create a new datapoint.

• Action
  Add dataset

  Create a new dataset.

• Action
  Add event

  Create a new event (LLM trace/span/tool call) in HoneyHive.

• Action
  Add run

  Create a new evaluation run (experiment).

• Action
  Add session

  Start a new tracing session.

• Action
  Delete datapoint

  Delete a datapoint by ID.

• Action
  Delete dataset

  Delete a dataset by ID.

• Action
  Delete metric

  Delete a metric by ID.

• Action
  Find events by filters

  Search/filter events.

• Action
  Get datapoint

  Retrieve a single datapoint by ID.

• Action
  Get event

  Retrieve a single event by ID.

• Action
  Get run

  Get details of an evaluation run by ID.

• Action
  List annotation queues

  List annotation queues for a project.

• Action
  List datapoints

  Retrieve a list of datapoints.

• Action
  List datasets

  Retrieve datasets for a project.

• Action
  List metrics

  List all metrics for a project.

• Action
  List runs

  Get a list of evaluation runs (experiments) for a project.

• Action
  Run metric evaluation

  Run a metric evaluation and return the result.

• Action
  Update datapoint

  Update an existing datapoint.

• Action
  Update dataset

  Update an existing dataset.

• Action
  Update event

  Update fields on an existing event.

• Action
  Update metric

  Update an existing metric.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.