Integration
Connect Trengo and Fidel Api
When New Internal Note fires in Trengo, your agent runs Get card in Fidel Api, or New transaction in Fidel Api to Add internal note to ticket in Trengo. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Trengo and Fidel Api to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Trengo and Fidel Api can do together
From Trengo to Fidel Api
When New Internal Note in Trengo
then Get card in Fidel Api
From Fidel Api to Trengo
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Trengo and Fidel Api
Triggers and actions 4 triggers ยท 26 actions
- New Internal Note
Fires when an internal note is added to a Trengo ticket.
- New Outbound Message
Triggers when an outbound message is created.
- Ticket Label Added
Triggers when a label is added to a conversation.
- Add internal note to ticket
Adds an internal note (visible only to agents) to a Trengo ticket.
- Add ticket
Create a new support ticket.
- Add ticket label
Attaches an existing label to a Trengo ticket.
- Create a Contact
Creates a contact on a Trengo channel. If a contact with the same identifier already exists on that channel, Trengo returns the existing contact instead of creating a duplicate.
- Create webhook
Subscribes a URL to one Trengo webhook event type. Used by Trengo instant triggers to register their delivery URL on activation.
- Delete contact
Delete a contact by id.
- Delete ticket
Delete a ticket by id.
- Find a Contact
Returns the Trengo contacts that match the search term.
- Get contact
Retrieve a single Trengo contact by its id.
- Get webhook
Fetches a webhook by ID, including the event it listens for, the address it sends to and its signing secret. An error occurs if the webhook is not found.
- List contacts
List all contacts.
- List labels
Lists the ticket labels defined in the Trengo account (first page).
- List tickets
Returns all tickets the connected user is authorized to see, optionally filtered by status, contact, users, channels, labels, last message type or update time.
- Send a Message
Sends a reply message on an existing Trengo ticket, over the ticket's own channel.
- Update contact
Update an existing contact by id.
- New transaction
Fires on a new card transaction.
- Add brand
Creates a new brand in your Fidel API account.
- Add offer
Creates a new offer for a brand in your Fidel API account.
- Add program
Creates a new loyalty program in your Fidel account.
- Get brand
Returns the details of a single brand by its ID.
- Get card
Returns a single card by its ID, including its scheme, last digits, expiry and program.
- Get transaction
Returns a single card transaction by its ID, including amount, currency, card, location and brand details.
- List brands
Returns the brands in your Fidel account, optionally filtered by name.
- List locations
Returns the locations registered under a Fidel program, optionally filtered by postcode or sync status.
- List programs
Returns the loyalty programs on your Fidel account.
- List transactions
Returns the transactions recorded on a Fidel program, optionally filtered by date range and sorted by transaction time.
- Update brand
Updates a brand's website, logo or metadata.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Trengo
Trengo to ZoomZoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...
Trengo to TwilioCloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...
Trengo to TypeformBuild and publish online forms, surveys, and quizzes with Typeform.
Trengo to WebflowWebflow is a professional website builder and CMS for designing, building, and launching responsive...
Trengo to WixThe Wix website builder gives businesses of any size the tools to create, manage and grow a fully integrated...
Trengo to LinkedInLinkedIn is a professional networking platform enabling job seekers, companies, and thought leaders to...
More into Fidel Api
Calendly to Fidel ApiCalendly is a scheduling automation platform for eliminating the back-and-forth emails to find the perfect...
ActiveCampaign to Fidel ApiActiveCampaign is a marketing automation, email marketing, and CRM platform.
Airtable to Fidel ApiOrganize anything with Airtable, a modern database created for everyone.
Asana to Fidel ApiAsana is a collaborative information manager for workspace.
ClickUp to Fidel ApiClickUp is an all-in-one app to plan, track, and manage your work in a beautifully intuitive environment.
Discord to Fidel ApiDiscord is an all-in-one voice and text chat for gamers.
Questions
Trengo and Fidel Api, answered
What can start an automation from Trengo?
Any of Trengo's 3 triggers in the catalog, including New Internal Note, New Outbound Message and Ticket Label Added. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Fidel Api when something happens in Trengo?
Any of Fidel Api's 11 actions, including Update brand, Add brand, Add offer and Add program. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Fidel Api to Trengo?
Yes. When something happens in Fidel Api, your agent can act in Trengo too. This page covers both directions: Fidel Api's triggers and Trengo's actions are listed here as well.
Do I have to build a connector for Trengo or Fidel Api?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Trengo and Fidel Api without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.