Connect Trengo to Checkly

Both apps 40Trengo 18Checkly 22

• Trigger
  New Internal Note

  Fires when an internal note is added to a Trengo ticket.

• Trigger
  New Outbound Message

  Triggers when an outbound message is created.

• Trigger
  Ticket Label Added

  Triggers when a label is added to a conversation.

• Action
  Add internal note to ticket

  Adds an internal note (visible only to agents) to a Trengo ticket.

• Action
  Add ticket

  Create a new support ticket.

• Action
  Add ticket label

  Attaches an existing label to a Trengo ticket.

• Action
  Create a Contact

  Creates a contact on a Trengo channel. If a contact with the same identifier already exists on that channel, Trengo returns the existing contact instead of creating a duplicate.

• Action
  Create webhook

  Subscribes a URL to one Trengo webhook event type. Used by Trengo instant triggers to register their delivery URL on activation.

• Action
  Delete contact

  Delete a contact by id.

• Action
  Delete ticket

  Delete a ticket by id.

• Action
  Find a Contact

  Returns the Trengo contacts that match the search term.

• Action
  Get contact

  Retrieve a single Trengo contact by its id.

• Action
  Get webhook

  Fetches a webhook by ID, including the event it listens for, the address it sends to and its signing secret. An error occurs if the webhook is not found.

• Action
  List contacts

  List all contacts.

• Action
  List labels

  Lists the ticket labels defined in the Trengo account (first page).

• Action
  List tickets

  Returns all tickets the connected user is authorized to see, optionally filtered by status, contact, users, channels, labels, last message type or update time.

• Action
  Send a Message

  Sends a reply message on an existing Trengo ticket, over the ticket's own channel.

• Action
  Update contact

  Update an existing contact by id.

• Action
  Add alert channel

  Create a new alert channel (email, Slack, SMS, webhook, etc).

• Action
  Add check

  Create a new check (API, browser, URL, TCP, etc.).

• Action
  Add check group

  Create a new check group.

• Action
  Add maintenance window

  Create a maintenance window to suppress alerts during scheduled downtime.

• Action
  Add variable

  Create a new environment variable used by checks/scripts.

• Action
  Delete alert channel

  Delete an alert channel by id.

• Action
  Delete check

  Delete a check by id.

• Action
  Delete check group

  Delete a check group by id.

• Action
  Delete maintenance window

  Delete a maintenance window by id.

• Action
  Delete variable

  Delete an environment variable by key.

• Action
  Get check

  Retrieve a check by id.

• Action
  Get check group

  Retrieve a check group by id.

• Action
  Get check status

  Retrieve the current status (up/down/degraded) of a check.

• Action
  List alert channels

  List all alert channels in the account.

• Action
  List check groups

  List all check groups in the account.

• Action
  List check results

  List check results for a given check.

• Action
  List maintenance windows

  List all maintenance windows in the account.

• Action
  List status pages

  List all status pages in the account.

• Action
  Trigger check run

  Trigger an on-demand check session and return the run results.

• Action
  Update alert channel

  Update an existing alert channel by id.

• Action
  Update check

  Update an existing check by id.

• Action
  Update check group

  Update an existing check group by id.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.