Integration
Connect TRAFFIT and Zendesk
When Candidate Added fires in TRAFFIT, your agent runs Add Comment to Ticket in Zendesk, or New Messaging Conversation in Zendesk to Create CRM Contact Person in TRAFFIT. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want TRAFFIT and Zendesk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What TRAFFIT and Zendesk can do together
From TRAFFIT to Zendesk
When Candidate Added in TRAFFIT
then Add Comment to Ticket in Zendesk
From Zendesk to TRAFFIT
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with TRAFFIT and Zendesk
Triggers and actions 9 triggers · 38 actions
- Candidate Added
Triggers when a new candidate is added in Traffit.
- Candidate Moved to Stage
Triggers when a candidate is moved to another stage of a job in Traffit.
- CRM Contact Person Added
Triggers when a new CRM contact person is added in Traffit.
- CRM Contact Person Updated
Triggers when a CRM contact person is updated in Traffit.
- New Candidate in a Job
Triggers when a new candidate appears in a job in Traffit.
- New Job Created
Triggers when a new job is created in Traffit.
- Add Candidate Note
Adds a note to a candidate in Traffit.
- Add Candidate to a Job
Adds a candidate to a job (recruitment) in Traffit.
- Add job
Creates a new job (recruitment) in Traffit for a client.
- Add tags to candidate
Adds one or more existing tags to a candidate in Traffit.
- Create Candidate
Creates a new candidate in Traffit.
- Create CRM Contact Person
Creates a new CRM contact person in Traffit.
- Find Candidate
Finds candidates in Traffit by email or last name.
- Find Client
Returns a client company in Traffit by its ID.
- Get candidate
Returns a single candidate by ID or GUID, including their custom fields.
- Get client
Returns a single client (company) by its ID, including its custom fields.
- Get job
Returns a single job (recruitment) by its ID, including its client, responsible people and custom fields.
- List clients
Returns the clients (companies) in your Traffit account, optionally filtered and sorted.
- List job states
Returns the workflow stages (states) of a job, such as New, Video call or Offer, with their ids and order.
- List users
Returns the users (recruiters and team members) in your Traffit account.
- Move candidate to job state
Moves a candidate in a job to a specific stage of that job's workflow.
- Reject candidate in job
Rejects a candidate in a job, moving them to the chosen rejection stage.
- Update candidate
Updates selected fields on an existing candidate in Traffit; blank fields are left unchanged.
- Update client
Updates selected fields on an existing client (company) in Traffit. Fields left blank are not changed.
- Update CRM Contact Person
Updates the fields you supply on an existing CRM contact person in Traffit.
- Update job
Updates selected fields on an existing job (recruitment) in Traffit, such as its title, client or workflow.
- New Messaging Conversation
Triggers when a customer starts a new conversation through Zendesk messaging (the web widget, mobile SDK or a social messaging channel). Each conversation arrives as its Zendesk ticket.
- New Ticket
Polling trigger that fires when a new ticket is created.
- New User
Polling trigger that fires when a new user is created.
- Add Comment to Ticket
Adds a public or private comment to an existing ticket.
- Create Organization
Creates a new organization.
- Create Ticket
Creates a new ticket in Zendesk.
- Create User
Creates a new user (end-user or agent).
- Delete Ticket
Deletes a ticket by ID.
- Delete User
Soft-deletes a user by ID.
- Get Messaging User ID
Returns the Zendesk messaging ID for a user, so their messaging conversation can be looked up in Zendesk Messaging.
- Get Organization
Retrieves a single organization by ID.
- Get Ticket
Retrieves a single ticket by ID.
- Get User
Retrieves a single user by ID.
- List Organizations
Lists organizations in the account.
- List Ticket Comments
Lists all comments on a ticket.
- List Tickets
Lists tickets in the account.
- Search
Runs a Zendesk search query across tickets, users, and organizations.
- Search Users
Searches users by query (name, email, etc.).
- Update Organization
Updates an existing organization by ID.
- Update Ticket
Updates an existing ticket by ID.
- Update User
Updates an existing user by ID.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
TRAFFIT and Zendesk, answered
What can start an automation from TRAFFIT?
Any of TRAFFIT's 6 triggers in the catalog, including Candidate Added, Candidate Moved to Stage, CRM Contact Person Added and CRM Contact Person Updated. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Zendesk when something happens in TRAFFIT?
Any of Zendesk's 18 actions, including Create Organization, Create Ticket, Create User and Update Organization. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Zendesk to TRAFFIT?
Yes. When something happens in Zendesk, your agent can act in TRAFFIT too. This page covers both directions: Zendesk's triggers and TRAFFIT's actions are listed here as well.
Do I have to build a connector for TRAFFIT or Zendesk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use TRAFFIT and Zendesk without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.