Connect Timing to Dixa

Both apps 48Timing 25Dixa 23

• Trigger
  New Project

  Triggered when a new project is created in Timing.

• Trigger
  New Team

  Triggered when you are added to a new team in Timing.

• Trigger
  New Time Entry

  Triggered when a new time entry is logged in Timing.

• Trigger
  New Timer Started and Running

  Triggered when a new timer is started and is still running in Timing.

• Action
  Batch Update Time Entries

  Updates several Timing time entries at once — moves them to a project, retitles them, sets notes, billing status or custom fields. Anything left blank is left untouched on the entries.

• Action
  Create Project

  Creates a new project in Timing, optionally under a parent project, and returns the created project.

• Action
  Create Time Entry

  Logs a finished block of work in Timing between a start and end time, optionally against a project, and returns the created time entry.

• Action
  Delete Project

  Deletes a project in Timing, along with all of its child projects.

• Action
  Delete Time Entry

  Deletes a time entry in Timing.

• Action
  Find Project

  Searches your Timing projects by title and returns the first match, plus the full list of matches.

• Action
  Find Team

  Finds a team you belong to in Timing by its name and returns the first match, plus every team whose name matched.

• Action
  Generate Report

  Builds a time report in Timing over a date range, broken down by the columns you choose, and returns the report rows with their durations.

• Action
  Get Activity Hierarchy

  Returns a readable breakdown of what you worked on in Timing over a date range, as tab-indented text grouped by project and app with durations.

• Action
  List Projects

  Returns the projects you can see in Timing, optionally filtered by title, team, or hiding archived ones.

• Action
  List Team Members

  Returns the active members of a Timing team. People with a pending invitation are not included.

• Action
  List Teams

  Returns all the Timing teams you are a member of.

• Action
  List Time Entries

  Returns your Timing time entries, optionally narrowed by date range, project, team member, search text or billing status.

• Action
  Show Latest Time Entry

  Returns your most recent time entry in Timing.

• Action
  Show Project

  Returns a single Timing project with its colour, notes, billing default, parent and child projects.

• Action
  Show Running Timer

  Returns the timer that is currently running in Timing. Errors with a not-found if no timer is running.

• Action
  Show Time Entry

  Returns a single Timing time entry with its times, duration, project, notes and billing status.

• Action
  Start Timer

  Starts a running timer in Timing, stopping any timer that is already running, and returns the new entry.

• Action
  Stop Timer

  Stops the timer that is currently running in Timing and returns the finished time entry.

• Action
  Update Project

  Updates a Timing project's name, colour, notes, archive state or billing default. Anything left blank keeps its current value.

• Action
  Update Time Entry

  Updates a Timing time entry — its times, project, title, notes or billing status. Anything left blank keeps its current value.

• Action
  Add Internal Note

  Adds an internal note, visible only to agents, to a Dixa conversation and returns the created note.

• Action
  Change Conversation Status

  Changes a conversation's status by closing it, reopening it, or putting it into follow-up until a chosen time.

• Action
  Create Callback Request

  Creates a callback request conversation in Dixa, placing a call-back for an end user into the chosen queue, and returns the new conversation's id.

• Action
  Create Conversation

  Creates a new Dixa conversation on the email, contact form, chat, SMS, WhatsApp or callback channel and returns its ID.

• Action
  Create User

  Creates an end user (contact) in Dixa with their name, contact details and any custom contact attributes, and returns the new end user.

• Action
  Get Anonymization Status

  Returns the status of an anonymization request submitted earlier for a user, conversation or message, including when it was initiated and when it was processed.

• Action
  Get Conversation by Id

  Returns a single Dixa conversation by its id, including its channel, state, assignment, queue and custom attributes.

• Action
  Get Conversation Rating

  Returns the latest rating statuses and scores for a conversation, with one entry for each question of the survey.

• Action
  Get Conversation Tags

  Returns the tags applied to a conversation, including each tag's name, color and state.

• Action
  Get Messages in Conversation

  Returns all messages in a Dixa conversation, sorted from oldest to newest.

• Action
  Get Queue by Id

  Returns a Dixa queue by its id, including its name, offering settings, thresholds and the channels that use it. An error occurs if the queue is not found.

• Action
  Get User by Id

  Returns one Dixa end user (contact) by id, including their name, email addresses, phone numbers, external id and custom attribute values.

• Action
  Remove Tag From Conversation

  Removes a tag from a Dixa conversation. Active and inactive tags can both be removed.

• Action
  Search Conversation

  Returns the conversations that contain the specified text, match the specified filters, or both, with snippets showing where the text was found.

• Action
  Search Conversations by User

  Returns the conversations requested by a specific end user.

• Action
  Search Enduser by External ID

  Returns the end users whose external ID matches the value you provide.

• Action
  Search User by Email Address

  Returns the Dixa end users whose email address matches the one you provide.

• Action
  Search User by Phone Number

  Returns the Dixa end users whose phone number matches the one you specify.

• Action
  Set Custom Contact Attributes

  Sets custom attribute values on an end user in Dixa and returns the attributes that were updated.

• Action
  Set Custom Conversation Attributes

  Sets the values of custom attributes on a conversation and returns the conversation's updated custom attributes.

• Action
  Tag Conversation

  Adds an existing active tag to a conversation.

• Action
  Transfer Conversation to Queue

  Transfers a conversation to the queue you choose, optionally on behalf of a specific agent, admin or AI agent.

• Action
  Update End User

  Updates an end user's name, contact details, avatar, external ID and custom contact attributes in Dixa. Only the fields you fill in are changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.