Connect TIMIFY and Trengo

Both apps 46TIMIFY 28Trengo 18

• Trigger
  Appointment Updated

  Triggers when an upcoming appointment is created or changed in TIMIFY.

• Trigger
  Customer Updated

  Triggers when a customer is created or updated in TIMIFY.

• Trigger
  New Appointment

  Triggers when a new appointment is created in TIMIFY (looks ahead one year).

• Trigger
  New Customer

  Triggers when a new customer is created in TIMIFY.

• Trigger
  New Resource

  Triggers when a new resource (employee, room, equipment) is created.

• Trigger
  New Service

  Triggers when a new service is created.

• Trigger
  Resource Updated

  Triggers when a resource is created or updated.

• Action
  Create Appointment

  Creates an appointment in TIMIFY.

• Action
  Create Customer

  Creates a customer in your TIMIFY company from a list of customer field values.

• Action
  Create Resource

  Creates a resource such as an employee, room or piece of equipment.

• Action
  Create Service

  Creates a bookable service.

• Action
  Create Tag

  Creates a tag for customers or appointments.

• Action
  Delete Appointment

  Deletes (cancels) an appointment.

• Action
  Delete Customer

  Deletes a customer.

• Action
  Delete Resource

  Deletes a resource.

• Action
  Delete Service

  Deletes a service.

• Action
  Get Appointment

  Returns one appointment by its ID.

• Action
  Get Customer

  Returns one customer by ID.

• Action
  Get Resource

  Returns one resource (employee, room, equipment) by ID.

• Action
  Get Service

  Returns one service by ID.

• Action
  List Appointments

  Returns appointments between two dates.

• Action
  List Customers

  Returns customers, optionally filtered by search text.

• Action
  List Resources

  Returns the company's resources.

• Action
  List Services

  Returns the company's services.

• Action
  Update Appointment

  Updates an existing appointment's time, service, resources or notes.

• Action
  Update Customer

  Updates a customer's field values.

• Action
  Update Resource

  Updates a resource.

• Action
  Update Service

  Updates a service.

• Trigger
  New Internal Note

  Fires when an internal note is added to a Trengo ticket.

• Trigger
  New Outbound Message

  Triggers when an outbound message is created.

• Trigger
  Ticket Label Added

  Triggers when a label is added to a conversation.

• Action
  Add internal note to ticket

  Adds an internal note (visible only to agents) to a Trengo ticket.

• Action
  Add ticket

  Create a new support ticket.

• Action
  Add ticket label

  Attaches an existing label to a Trengo ticket.

• Action
  Create a Contact

  Creates a contact on a Trengo channel. If a contact with the same identifier already exists on that channel, Trengo returns the existing contact instead of creating a duplicate.

• Action
  Create webhook

  Subscribes a URL to one Trengo webhook event type. Used by Trengo instant triggers to register their delivery URL on activation.

• Action
  Delete contact

  Delete a contact by id.

• Action
  Delete ticket

  Delete a ticket by id.

• Action
  Find a Contact

  Returns the Trengo contacts that match the search term.

• Action
  Get contact

  Retrieve a single Trengo contact by its id.

• Action
  Get webhook

  Fetches a webhook by ID, including the event it listens for, the address it sends to and its signing secret. An error occurs if the webhook is not found.

• Action
  List contacts

  List all contacts.

• Action
  List labels

  Lists the ticket labels defined in the Trengo account (first page).

• Action
  List tickets

  Returns all tickets the connected user is authorized to see, optionally filtered by status, contact, users, channels, labels, last message type or update time.

• Action
  Send a Message

  Sends a reply message on an existing Trengo ticket, over the ticket's own channel.

• Action
  Update contact

  Update an existing contact by id.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.