Connect Timely Time Tracking to Teamwork Desk

Both apps 39Timely Time Tracking 27Teamwork Desk 12

• Trigger
  New Client

  Triggered when a new client is created

• Trigger
  New or Updated Person

  Triggered when a person is created or updated in Timely

• Trigger
  New or Updated Project

  Triggers when a project is created or updated.

• Trigger
  New or Updated Time Entry

  Triggers when time entries are created or updated.

• Trigger
  New Project

  Triggered when a new project is created

• Trigger
  New Time Entry

  Triggered when a new time entry is created

• Trigger
  New Workspace

  Triggers when a workspace is created.

• Trigger
  Project Updated (Only Admin Users)

  Triggers when any project is updated in Timely. Fires for ALL project changes (name, budget, rate, archive, labels, users, etc. Can only be used by Timely Admin users. WARNING: avoid chaining this trigger to actions that write back to the same project (e. g. via "Update Project Name") in the source system without a guard — that can create an infinite update loop.

• Action
  Add tag

  Create a tag.

• Action
  Create Client

  Creates a Client

• Action
  Create Person

  Creates a new person in the workspace.

• Action
  Create Project

  Creates a project.

• Action
  Create Task

  Creates a task.

• Action
  Delete project

  Delete a project.

• Action
  Delete time entry

  Delete a time entry.

• Action
  Find Client

  Returns the clients in a Timely workspace whose name matches the given text.

• Action
  Find Project

  Returns the projects whose name contains the specified text.

• Action
  Find Tag List and Tag

  Finds a tag list and a specific tag if specified.

• Action
  Find time entries by criteria

  Search time entries by date range, user, project.

• Action
  Find User

  Finds a User

• Action
  Get Task

  Retrieves a single task (forecast) by its id.

• Action
  Log Time Entry

  Logs a new time entry against a project.

• Action
  Start timer

  Start the timer on a time entry.

• Action
  Stop timer

  Stop the running timer on a time entry.

• Action
  Update client

  Update a client.

• Action
  Update Project Name

  Updates only the name of an existing project. Look up the project by Timely Project ID or by External ID (recommended when the source-of-truth system stores the Timely external_id, e.g. NetSuite).

• Action
  Update time entry

  Update a logged time entry.

• Action
  Add Reply to Ticket

  Adds a reply or internal note to a Teamwork Desk ticket.

• Action
  Add time log

  Logs time spent against a Teamwork Desk ticket, optionally linked to a Teamwork project and task.

• Action
  Create Customer

  Creates a new customer in Teamwork Desk.

• Action
  Create Ticket

  Creates a new ticket in Teamwork Desk with a subject and initial message, for a new or existing customer.

• Action
  Delete ticket

  Deletes a ticket in Teamwork Desk, moving it to the trash.

• Action
  Find companies

  Finds companies in Teamwork Desk by their exact name.

• Action
  Find Customer

  Searches Teamwork Desk customers by email, name or other text and returns the matches.

• Action
  Get customer

  Returns a single Teamwork Desk customer by id, including their contact details and ticket counts.

• Action
  Get ticket

  Returns a single Teamwork Desk ticket by its id, including its subject, status, customer, inbox, tags and custom fields.

• Action
  List inboxes

  Returns the inboxes in your Teamwork Desk site, optionally filtered and sorted.

• Action
  List tags

  Returns the tags defined in your Teamwork Desk account, optionally filtered and sorted.

• Action
  Update Customer

  Updates an existing customer in Teamwork Desk. Only the fields you fill in are changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.