App

Teamwork Desk integrations

Connect Teamwork Desk to any other app, or use it from your AI client over MCP. Teamwork Desk makes it easy for your team to handle any customer support queries that come their way.

Connects with an API keyteamwork.com
12 actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

Build solutions, not workarounds.

What do you want to automate with Teamwork Desk?

Ask the assistant

You'll sign in before anything runs. What you typed comes with you.

Connect your AI client

Give your AI client this address.

https://mcp.apiant.ai

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

Set it up in your client
Claude Code

Run this in the directory you want to work in.

claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai

Start Claude Code there, approve the server, and sign in in the browser page it opens.

Claude Code guide (opens in a new tab)
Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

Setup guide (opens in a new tab)
Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

Setup guide (opens in a new tab)
Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

Setup guide (opens in a new tab)
Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

Setup guide (opens in a new tab)
Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

Setup guide (opens in a new tab)

Popular

Teamwork Desk with the apps people pair it with most

Pair it

Connect Teamwork Desk with another app

What your agent can do with Teamwork Desk

Triggers and actions 12 actions

  • Action
    Add Reply to Ticket

    Adds a reply or internal note to a Teamwork Desk ticket.

  • Action
    Add time log

    Logs time spent against a Teamwork Desk ticket, optionally linked to a Teamwork project and task.

  • Action
    Create Customer

    Creates a new customer in Teamwork Desk.

  • Action
    Create Ticket

    Creates a new ticket in Teamwork Desk with a subject and initial message, for a new or existing customer.

  • Action
    Delete ticket

    Deletes a ticket in Teamwork Desk, moving it to the trash.

  • Action
    Find companies

    Finds companies in Teamwork Desk by their exact name.

  • Action
    Find Customer

    Searches Teamwork Desk customers by email, name or other text and returns the matches.

  • Action
    Get customer

    Returns a single Teamwork Desk customer by id, including their contact details and ticket counts.

  • Action
    Get ticket

    Returns a single Teamwork Desk ticket by its id, including its subject, status, customer, inbox, tags and custom fields.

  • Action
    List inboxes

    Returns the inboxes in your Teamwork Desk site, optionally filtered and sorted.

  • Action
    List tags

    Returns the tags defined in your Teamwork Desk account, optionally filtered and sorted.

  • Action
    Update Customer

    Updates an existing customer in Teamwork Desk. Only the fields you fill in are changed.

Reviews

What our customers say

Questions

Teamwork Desk, answered

Is there a Teamwork Desk MCP server?

APIANT's MCP server at https://mcp.apiant.ai works with Teamwork Desk. Add that address to any AI client that takes a remote MCP server and sign in once in your browser. Your client can then run Teamwork Desk actions on demand, or have APIANT build, test and run automations that use Teamwork Desk. Nothing to install.

What can your agent do in Teamwork Desk?

Any of Teamwork Desk's 12 actions, including Create Customer, Create Ticket, Update Customer and Add Reply to Ticket. Your agent maps the data both ways and tests every scenario before it ships.

Can I use Teamwork Desk directly from Claude, ChatGPT or Cursor?

Yes. Connect your AI client to APIANT once and it works with Teamwork Desk two ways. Ask it to do something in Teamwork Desk once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running on its own. A one-off action uses your plan's tasks the same way an automation step does.

Do I need to write code against the Teamwork Desk API?

No. APIANT connects to the Teamwork Desk API for you, with your Teamwork Desk API key. Describe what you want in plain language and your agent builds it on the Teamwork Desk triggers and actions in the catalog. If you need an endpoint that is not there yet, your agent reads the Teamwork Desk API documentation and adds it.

Which apps can Teamwork Desk connect to?

Any app in the catalog; the list on this page pairs Teamwork Desk with each of them. If the other app is missing, point your agent at its API documentation and it builds the connector.

What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.