Integration
Connect Ticket Tailor to Support Board
When Event Created fires in Ticket Tailor, your agent runs Send Message in Support Board. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Ticket Tailor and Support Board to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Ticket Tailor can start in Support Board
When Event Created in Ticket Tailor
then Send Message in Support Board
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Ticket Tailor and Support Board
Triggers and actions 11 triggers · 103 actions
- Event Created
Triggers when a new event is created.
- Event Deleted
Triggers when an existing event is deleted.
- Event Updated
Triggers when an existing event is updated.
- Issued Membership Created
Triggers when a new issued membership is created.
- Issued Membership Updated
Triggers when an issued membership is created or updated.
- Issued Ticket Created
Triggers when a new issued ticket is created.
- Issued Ticket Updated
Triggers when an existing issued ticket is updated.
- New Issued Ticket
Fires when a ticket is issued. In Ticket Tailor open Box office settings > Webhooks, add a webhook for the issued ticket created event, and paste this trigger's webhook URL.
- Order Created
Triggers when new order is created (currency values are always in cents, or equivalent, with no decimals).
- Order Updated
Triggers when existing order is updated (currency values are always in cents, or equivalent, with no decimals).
- Waitlist Signup Created (instant)
Instant trigger: fires when a Ticket Tailor waitlist signup is created (waitlist_signup.created). Self-registering webhook.
- Box Office Overview
Show box office statistics information.
- Create Bundle
Create a bundle for the given event series ID.
- Create Check-In (Out)
Create check-in or check-out.
- Create Discount
Creates a discount code that can be used on checkout.
- Create Event Occurrence
Create event for event series.
- Create Event Series
Creates a new event series.
- Create Hold
Creates a new hold in the system.
- Create Issued Membership
Creates a new issued membership.
- Create Issued Membership Redemption
Creates a redemption for an issued membership at a specific event. This records that the issued membership was used for entry to the event.
- Create Issued Ticket (Fees Apply)
Creates a new issued ticket for an event occurrence from the available inventory. This action incurs a fee per issued ticket, even if the ticket is free. Send the event_id and ticket_type_id to create the issued ticket from an event occurrence's ticket type allocation. Alternatively, send the hold_id to create the issued ticket from a pre-existing hold. The issued ticket is not associated to an order. The request will fail if no tickets are available to fulfil the request, or the ticket type is a 'seated' type (uses a seating chart).
- Create Membership Type
Creates a new membership type.
- Create Override
Create an override for the given event series id.
- Create Product
Create a new product.
- Create Ticket Group
Create a ticket group for the given event series id.
- Create Ticket Type
Create a ticket type for the given event series id.
- Create Voucher
Creates a new voucher and the associated voucher codes, if given.
- Delete Bundle
Delete a bundle. This action is irreversible. The bundle will be permanently removed.
- Delete Discount
Delete a discount. This action is irreversible. The discount will be permanently removed.
- Delete Event Occurrence
Delete event occurrence.
- Delete Event Series
Deletes event series.
- Delete Hold
Delete a hold. This action is irreversible. The hold will be permanently removed.
- Delete Membership Type
Delete membership type.
- Delete Product
Delete a product. This action is irreversible. The product will be permanently removed.
- Delete Ticket Group
Delete a ticket group. This action is irreversible. The ticket group will be permanently removed and any ticket types or bundles in the group will be removed from the group.
- Delete Ticket Type
Delete a ticket type. This action is irreversible. The ticket type will be permanently removed.
- Delete Voucher
Delete voucher and its associated voucher codes. This action is irreversible. The voucher and its voucher codes will be permanently removed.
- Get Discount
Returns a single discount; all currency values are in cents (or equivalent), with no decimals.
- Get Event
Returns a single event; all currency values are in cents (or equivalent), with no decimals.
- Get Event Occurrence
Returns a single event occurrence; all currency values are in cents (or equivalent), with no decimals.
- Get Event Series
Returns a single event series; all currency values are in cents (or equivalent), with no decimals.
- Get Hold
Returns a single hold.
- Get Issued Membership
Returns a single issued membership.
- Get Issued Ticket
Returns a single issued ticket.
- Get List of Check-Ins
Returns a list of check-ins.
- Get List of Discounts
Returns a list of discounts.
- Get List of Event Occurrences
Returns a list of event occurrences.
- Get List of Events
Returns a list of events.
- Get List of Event Series
Returns a list of event series.
- Get List of Event Series Overrides
Returns a list of event series overrides.
- Get List of Holds
Returns a list of holds.
- Get List of Issued Memberships
Returns a list of issued memberships.
- Get List of Issued Tickets
Returns a list of issued tickets.
- Get List of Membership Types
Returns a list of membership types.
- Get List of Orders
Returns a list of orders belonging to box office.
- Get List of Products
Returns a list of products.
- Get List of Stores
Returns a list of stores.
- Get List of Vouchers
Returns a list of vouchers.
- Get List of Waitlist Signups
Returns a list of waitlist signups.
- Get Membership Type
Returns a single membership type.
- Get Product
Returns a single product; all currency values are in cents (or equivalent), with no decimals.
- Get Store
Returns store configuration.
- Get Voucher
Returns a single voucher; all currency values are in cents (or equivalent), with no decimals.
- Update Bundle
Update existing bundle.
- Update Discount
Updates an existing discount.
- Update Event Occurrence
Updates an existing event occurrence.
- Update Event Series
Updates an existing event series.
- Update Issued Membership
Updates an existing issued membership.
- Update Membership Type
Updates an existing membership type.
- Update Override
Update existing override.
- Update Product
Updates an existing product.
- Update Store
Updates store configuration.
- Update Ticket Group
Update existing ticket group.
- Update Ticket Type
Update existing ticket type.
- Update Voucher
Update an exiting voucher. If any voucher codes are given, create new voucher codes and associate them with the voucher.
- Void Issued Membership
Voids an existing issued membership.
- Void Issued Ticket
Mark an issued ticket as voided. This action is irreversible. This will only mark the ticket as voided (no longer valid) and will not cancel an entire order or issue a refund. You can also void an issued ticket to a hold, which will create a hold from the issued ticket and not put the allocation back on sale.
- Void Voucher Code
Mark a voucher code as voided. This action is irreversible. This will only mark one voucher code as voided, and will not impact the other related codes.
- Add Conversation
Creates a new conversation.
- Add Note
Adds a new note to a conversation.
- Add User
Create a new user in Support Board.
- Delete Message
Deletes an existing message.
- Delete Note
Deletes a note from a conversation.
- Delete User
Deletes a user and all linked conversations and messages.
- Delete Users
Deletes multiple users and all linked conversations and messages.
- Direct Message
Sends a direct chat message.
- Get Agents in Conversation
Returns an array with all the agents with at least one message in the conversation.
- Get Conversation
Returns a conversation and the messages of the conversation.
- Get Conversations
Returns all the conversations. Each conversation includes the last message of the conversation.
- Get External Setting
Returns an external setting. External settings are saved on a dedicated database row.
- Get Last Agent in Conversation
Returns the last agent who answered a conversation.
- Get Last Message
Returns the last message in a conversation.
- Get Multi Setting
Returns a subsetting of another setting.
- Get New Conversations
Returns the conversations created after the given date/ID or with a message created after the given date/ID. Each conversation includes the last message of the conversation.
- Get New Messages
Returns the messages of a conversation created after the given date/ID.
- Get New User Conversations
Returns the user conversations created after the given date/ID or with a message created after the given date/ID. Each conversation includes the last message of the conversation.
- Get Notes
Returns the internal notes of a conversation.
- Get Setting
Returns a setting saved in the Settings area.
- Get Settings
Returns an array with all the settings.
- Get User
Returns one user's details (name, email, type, extra details) by user ID via api.php function=get-user; returns false when the user does not exist.
- Get User Conversations
Returns the conversations of a user. Each conversation includes the last message of the conversation.
- Google Translate
Translates multiple strings via Google Translate.
- Login
Logins a user or agent. A user can log in in two ways: via email and password, or via user ID and token. The last value of the response is the encrypted login data ready to be stored in the sb-login cookie. Use the function SBF.loginCookie(response[1]); to store it. Returns false if login is unsuccessful.
- Push Notification
Sends a Push notification to an agent, a group of agents, or all agents. Push notifications must be enabled in the settings area.
- Search Conversations
Returns the conversations matching the search.
- Search User Conversations
Returns the conversations of the given user ID that matches the search terms.
- Send Message
Adds a new message to an existing conversation.
- Telegram Send Message
Sends a message to Telegram.
- Update Conversation Agent
Assigns or update the agent assigned to a conversation.
- Update Conversation Department
Updates the department of a conversation.
- Update Conversation Status
Updates the status code of a conversation.
- Update Message
Updates an existing message.
- Update User
Updates the details of an existing user.
- WhatsApp Send Message
Sends a message to a WhatsApp number.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Ticket Tailor and Support Board, answered
What can start an automation from Ticket Tailor?
Any of Ticket Tailor's 11 triggers in the catalog, including Event Created, Event Updated, Issued Membership Created and Issued Membership Updated. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Support Board when something happens in Ticket Tailor?
Any of Support Board's 36 actions, including Send Message, Update Conversation Agent, Update Conversation Department and Update Conversation Status. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Support Board to Ticket Tailor?
Support Board has no triggers in the catalog today, so automations start in Ticket Tailor. If you need the other direction, ask: your agent reads Support Board's API documentation and adds it.
Do I have to build a connector for Ticket Tailor or Support Board?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Ticket Tailor and Support Board without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.