Connect Telegram to HappyFox Chat

Both apps 26Telegram 15HappyFox Chat 11

• Trigger
  New Update

  Triggers when Telegram delivers an update to your bot. Choose which kind of update to watch — a new message, a button press, a membership change, and so on. Telegram allows one webhook per bot, so use a single New Update trigger per bot token.

• Action
  Ban Chat Member

  Ban a user from a group, supergroup or channel. POST https://api.telegram.org/bot{token}/banChatMember (chat_id, user_id).

• Action
  Delete Message

  Delete a message from a chat. POST https://api.telegram.org/bot{token}/deleteMessage (chat_id, message_id).

• Action
  Forward Message

  Forward an existing message from one chat to another. POST https://api.telegram.org/bot{token}/forwardMessage (chat_id, from_chat_id, message_id).

• Action
  Get Chat

  Get up-to-date information about a chat (user, group, or channel). GET/POST https://api.telegram.org/bot{token}/getChat (chat_id).

• Action
  Get Chat Member

  Look up one person's membership in a chat — whether they are a member, an administrator, restricted, or have left or been banned.

• Action
  React to Message

  Sets an emoji reaction on an existing message.

• Action
  Send Chat Action

  Send a chat action (e.g. typing, upload_photo) to indicate the bot is doing something. POST https://api.telegram.org/bot{token}/sendChatAction (chat_id, action).

• Action
  Send Document

  Send a general file/document to a chat. POST https://api.telegram.org/bot{token}/sendDocument (chat_id, document, caption).

• Action
  Send Location

  Send a point on the map to a chat. POST https://api.telegram.org/bot{token}/sendLocation (chat_id, latitude, longitude).

• Action
  Send Message

  Sends a message from your bot.

• Action
  Send Photo

  Sends a photo from your bot.

• Action
  Send Poll

  Sends a poll from your bot.

• Action
  Send Video

  Send a video to a chat. POST https://api.telegram.org/bot{token}/sendVideo (chat_id, video, caption).

• Action
  Update Message

  Edit the text of a previously sent message. POST https://api.telegram.org/bot{token}/editMessageText (chat_id, message_id, text).

• Trigger
  Finished Chat

  Triggered when a chat in HappyFox Chat ends and its transcript is created.

• Trigger
  New Missed Chat

  Triggered when a chat in HappyFox Chat ends without an agent answering it.

• Trigger
  New Offline Message

  Triggered when a visitor leaves an offline message in HappyFox Chat.

• Action
  Get agent

  Returns one HappyFox Chat agent by ID, with their name, display name, email, timezone and permissions.

• Action
  Get department

  Returns one HappyFox Chat department by ID, with its name, chat profile and assigned agents.

• Action
  List agents

  Returns the agents on your HappyFox Chat account, with their names, emails, timezones and permissions.

• Action
  List canned responses

  Returns the canned responses on your HappyFox Chat account, with their text and the shortcuts agents type to insert them.

• Action
  List departments

  Returns the departments on your HappyFox Chat account, with their names and the agents assigned to each.

• Action
  List offline messages

  Returns the offline messages visitors left in HappyFox Chat while no agent was available.

• Action
  List transcripts

  Returns chat transcripts from HappyFox Chat, optionally narrowed by agent, visitor, department, chat profile or date range.

• Action
  List visitors

  Returns the visitors known to your HappyFox Chat account, with their contact details and browsing information.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.