Connect Stonly to Teamwork Desk

Both apps 38Stonly 23Teamwork Desk 15

• Trigger
  New Group

  Triggers when a new user group is created in your Stonly team.

• Action
  Add Guide Step

  Appends a new step to an existing Stonly guide.

• Action
  Add User to Group

  Adds a Stonly team member to a user group.

• Action
  Create Folder

  Creates a folder in your Stonly knowledge base.

• Action
  Create Group

  Creates a user group in your Stonly team.

• Action
  Create Guide

  Creates a new Stonly guide in a folder, with its first step.

• Action
  Create User

  Creates a member in your Stonly team.

• Action
  Delete Group

  Deletes a Stonly user group.

• Action
  Delete Guide

  Deletes a Stonly guide.

• Action
  Export Guide

  Returns a Stonly guide's steps and their content.

• Action
  Find User by Email

  Finds a Stonly team member by email.

• Action
  Get Group

  Returns a Stonly user group.

• Action
  Get Job Status

  Returns the status of a Stonly background job, such as a guide publish or move.

• Action
  Invite User

  Invites a person to your Stonly team by email.

• Action
  List Folders

  Lists the subfolders of a Stonly folder.

• Action
  List Group Members

  Lists the members of a Stonly user group.

• Action
  List Groups

  Lists the user groups in your Stonly team.

• Action
  List Guides in Folder

  Lists the guides in a Stonly folder.

• Action
  Move Guide

  Moves a Stonly guide into another folder. Returns a job ID to check progress.

• Action
  Publish Guide

  Publishes a Stonly guide. Returns a job ID to check progress.

• Action
  Remove User from Group

  Removes a Stonly team member from a user group.

• Action
  Update Group

  Updates a Stonly user group's name and description.

• Action
  Update User

  Updates a Stonly team member's details, found by email.

• Action
  Add Reply to Ticket

  Adds a reply or internal note to a Teamwork Desk ticket.

• Action
  Add time log

  Logs time spent against a Teamwork Desk ticket, optionally linked to a Teamwork project and task.

• Action
  Assign Ticket

  Assigns a Teamwork Desk ticket to an agent.

• Action
  Create Customer

  Creates a new customer in Teamwork Desk.

• Action
  Create Ticket

  Creates a new ticket in Teamwork Desk with a subject and initial message, for a new or existing customer.

• Action
  Delete ticket

  Deletes a ticket in Teamwork Desk, moving it to the trash.

• Action
  Find companies

  Finds companies in Teamwork Desk by their exact name.

• Action
  Find Customer

  Searches Teamwork Desk customers by email, name or other text and returns the matches.

• Action
  Get customer

  Returns a single Teamwork Desk customer by id, including their contact details and ticket counts.

• Action
  Get ticket

  Returns a single Teamwork Desk ticket by its id, including its subject, status, customer, inbox, tags and custom fields.

• Action
  Link Task to Ticket

  Links a Teamwork Projects task to a Desk ticket, keeping any tasks already linked to it.

• Action
  List inboxes

  Returns the inboxes in your Teamwork Desk site, optionally filtered and sorted.

• Action
  List tags

  Returns the tags defined in your Teamwork Desk account, optionally filtered and sorted.

• Action
  Unassign Ticket

  Removes the assigned agent from a Teamwork Desk ticket, leaving it unassigned.

• Action
  Update Customer

  Updates an existing customer in Teamwork Desk. Only the fields you fill in are changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.