Integration

Connect SQL Server to Freshdesk

When something happens in SQL Server, your agent does the next thing in Freshdesk. Describe it in plain language and the automation is built, tested on every branch and kept running.

SQL Server4 triggersSQL Server7 actionsFreshdesk3 triggersFreshdesk21 actions

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What do you want SQL Server and Freshdesk to do together?

Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.

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Install the APIANT plugin for Claude Code and build, edit, test and read run history from your terminal. Every plan gets this, including free, and it spends no assistant credits.

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Everything your agent can do with SQL Server and Freshdesk

Triggers and actions 7 triggers · 28 actions

Trigger
New or Updated Row
Triggers when a new row is added or modified.
Trigger
New or Updated Row (Custom Query)
Fires for each new or changed row returned by a SELECT statement you write against the connected SQL Server database.
Trigger
New Row
Triggers when you add a new row.
Trigger
New Table
Fires when a new table appears in the connected SQL Server database.
Action
Add Row
Add one row to a table on the connected SQL Server database.
Action
Delete Row
Delete the rows in a table whose chosen column equals a value.
Action
Find Row
Find the first row in a table whose chosen column matches a value.
Action
Find Rows via Custom Query
Runs a SELECT statement you write against the connected SQL Server database and returns every row it matches.
Action
Find Row via Custom Query
Runs a SELECT statement you write against the connected SQL Server database and returns the first row it matches.
Action
Run Custom Statement
Runs a statement you write against the connected SQL Server database that changes data rather than returning rows, and reports how many rows it changed.
Action
Update Row
Change column values on every row of a table whose chosen column matches a value.
Trigger
New Company
Triggers when a new company is created.
Trigger
New Contact
Triggers when a new contact is created.
Trigger
New Ticket
Triggers when a new ticket is created.
Action
Add Note to Ticket
Adds a private or public note to a ticket.
Action
Create Company
Creates a new company.
Action
Create Contact
Creates a new contact.
Action
Create Ticket
Creates a new ticket in Freshdesk.
Action
Delete Contact
Deletes a contact by ID.
Action
Delete Ticket
Deletes a ticket by ID.
Action
Get Agent
Retrieves an agent by ID.
Action
Get Company
Retrieves a company by ID.
Action
Get Contact
Retrieves a contact by ID.
Action
Get Ticket
Retrieves a single ticket by ID.
Action
List Agents
Lists all agents.
Action
List Companies
Lists companies.
Action
List Contacts
Lists contacts.
Action
List Ticket Conversations
Lists all conversations (replies and notes) on a ticket.
Action
List Tickets
Lists tickets, most recently updated first.
Action
Reply to Ticket
Adds a public reply to a ticket conversation.
Action
Search Contacts
Searches contacts using a Freshdesk query string.
Action
Search Tickets
Searches tickets using a Freshdesk query string.
Action
Update Company
Updates a company by ID.
Action
Update Contact
Updates a contact by ID.
Action
Update Ticket
Updates an existing ticket by ID.

Each app on its own

The other way round: Freshdesk to SQL Server