Integration
Connect SparrowDesk to Hearme CXM platform
When New Contact fires in SparrowDesk, your agent runs Add customer in Hearme CXM platform. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want SparrowDesk and Hearme CXM platform to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What SparrowDesk can start in Hearme CXM platform
When New Contact in SparrowDesk
then Add customer in Hearme CXM platform
When New Ticket in SparrowDesk
then Update customer in Hearme CXM platform
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with SparrowDesk and Hearme CXM platform
Triggers and actions 2 triggers · 21 actions
Trigger
New ContactFires when a new contact is created.
Trigger
New TicketFires when a new conversation (ticket) is created.
Action
Add CompanyCreate a company.
Action
Add Ticket ReplyCreate a reply on a conversation (ticket).
Action
Create ContactCreates a new contact in your SparrowDesk account.
Action
Create TicketCreates a new ticket (conversation) in your SparrowDesk account.
Action
Delete ContactDelete a contact by ID.
Action
Delete TicketDelete a conversation (ticket) by ID.
Action
Get CompanyRetrieve a company by ID.
Action
Get ContactRetrieve a single contact by ID.
Action
Get TicketRetrieve a single conversation (ticket) by ID.
Action
List CompaniesList all companies.
Action
List ContactsList all contacts.
Action
List MembersList all team members on the account.
Action
List TagsList all tags on the account.
Action
List TicketsList all conversations (tickets).
Action
Update CompanyUpdate a company by ID.
Action
Update ContactUpdate a contact by ID.
Action
Update TicketUpdate a conversation (ticket) by ID.
Action
Add customerCreates a new customer in your hearme customer list.
Action
Get customerReturns a customer's details, such as name, phone, email, address and company, by customer id.
Action
List customersReturns the customers in your hearme account, optionally filtered by keyword, status or organization.
Action
Update customerUpdates an existing customer's details, such as name, contact information, company, birthday, status or notes. Fields left blank are not changed.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
SparrowDesk and Hearme CXM platform, answered
What can start an automation from SparrowDesk?
Any of SparrowDesk's 2 triggers in the catalog, including New Contact and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Hearme CXM platform when something happens in SparrowDesk?
Any of Hearme CXM platform's 4 actions, including Update customer, Add customer, Get customer and List customers. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Hearme CXM platform to SparrowDesk?
Hearme CXM platform has no triggers in the catalog today, so automations start in SparrowDesk. If you need the other direction, ask: your agent reads Hearme CXM platform's API documentation and adds it.
Do I have to build a connector for SparrowDesk or Hearme CXM platform?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use SparrowDesk and Hearme CXM platform without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.