Integration
Connect SparrowDesk to Gladia
When something happens in SparrowDesk, your agent does the next thing in Gladia. Describe it in plain language and the automation is built, tested on every branch and kept running.
Build it
What do you want SparrowDesk and Gladia to do together?
Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.
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Connect Claude CodeEverything your agent can do with SparrowDesk and Gladia
Triggers and actions 2 triggers ยท 24 actions
Trigger
New ContactFires when a new contact is created. Poll GET /contacts sorted by creation date, or via new webhook subscription on contact-created event.
- New Ticket
Fires when a new conversation (ticket) is created. Poll GET /conversations sorted by creation date, or via new webhook subscription on ticket-created event.
- Add Company
Create a company. POST /companies
- Add Ticket Reply
Create a reply on a conversation (ticket). POST /conversations/{id}/reply
- Create Contact
Creates a new contact in your SparrowDesk account.
- Create Ticket
Creates a new ticket (conversation) in your SparrowDesk account.
- Delete Contact
Delete a contact by ID. DELETE /contacts/{id}
- Delete Ticket
Delete a conversation (ticket) by ID. DELETE /conversations/{id}
- Get Company
Retrieve a company by ID. GET /companies/{id}
- Get Contact
Retrieve a single contact by ID. GET /contacts/{id}
- Get Ticket
Retrieve a single conversation (ticket) by ID. GET /conversations/{id}
- List Companies
List all companies. GET /companies
- List Contacts
List all contacts. GET /contacts
- List Members
List all team members on the account. GET /members
- List Tags
List all tags on the account. GET /tags
- List Tickets
List all conversations (tickets). GET /conversations
- Update Company
Update a company by ID. PATCH /companies/{id}
- Update Contact
Update a contact by ID. PATCH /contacts/{id}
- Update Ticket
Update a conversation (ticket) by ID. PATCH /conversations/{id}
Action
Create TranscriptionSends an audio or video file to Gladia for transcription and returns the job id you use to collect the finished transcript.
- Delete transcription
Deletes a transcription job and its result from your Gladia account.
- Download transcription audio
Downloads the original audio file that was submitted for a Gladia transcription job.
- Get transcription
Returns a Gladia transcription job, including its status and, once finished, the full transcript.
- Initiate a live transcription session
Starts a Gladia live transcription session and returns the websocket address to stream audio to.
- List transcriptions
Returns the transcription jobs in your Gladia account, optionally filtered by date, status or your own metadata.
- Upload File
Uploads an audio or video file to Gladia and returns the Gladia URL to transcribe it from.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.