Integration
Connect SolarWinds Service Desk and Zite
When New Asset fires in SolarWinds Service Desk, your agent runs Create Record in Zite, or New Field in Zite to Add comment in SolarWinds Service Desk. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want SolarWinds Service Desk and Zite to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What SolarWinds Service Desk and Zite can do together
From SolarWinds Service Desk to Zite
When New Asset in SolarWinds Service Desk
then Create Record in Zite
When New Change in SolarWinds Service Desk
then Update Record in Zite
From Zite to SolarWinds Service Desk
When New Field in Zite
then Add comment in SolarWinds Service Desk
When New Record in Zite
then Add department in SolarWinds Service Desk
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with SolarWinds Service Desk and Zite
Triggers and actions 19 triggers · 41 actions
Trigger
New AssetNew asset in your inventory.
Trigger
New ChangeNew change in your service desk.
Trigger
New ContractNew contract was added.
Trigger
New HardwareNew hardware in your inventory.
Trigger
New IncidentTriggers when a new incident is created.
Trigger
New ProblemNew problem in your service desk.
Trigger
New Purchase OrderPolling trigger for new purchase orders.
Trigger
New ReleaseNew release in your service desk.
Trigger
New RiskNew risk was detected.
Trigger
New UserNew user in your account.
Action
Add commentAdd a comment to an incident/problem/change etc.
Action
Add departmentCreate a department.
Action
Add siteCreate a site.
Action
Add time trackLog time on a record.
Action
Create AssetAdd a new asset to your inventory.
Action
Create ChangeAdd a new change to your service desk.
Action
Create ContractCreate a new contract.
Action
Create HardwareAdd a new hardware to your inventory.
Action
Create IncidentAdd a new incident to your service desk.
Action
Create ProblemAdd a new problem to your service desk.
Action
Create ReleaseAdd a new release to your service desk.
Action
Create SolutionAdd a new solution to your service desk.
Action
Create UserAdd a new user.
Action
Delete incidentDelete an incident.
Action
Get AssetReturns one asset (other_asset) by id.
Action
Get changeRetrieve one change by id.
Action
Get contractReturns one contract by id.
Action
Get hardwareRetrieve one hardware asset by id.
Action
Get incidentRetrieve one incident by id.
Action
Get problemRetrieve one problem by id.
Action
Get releaseRetrieve a single release by id.
Action
Get userRetrieve one user by id.
Action
List usersList users, paginated.
Action
Update changeUpdate a change.
Action
Update hardwareUpdate a hardware asset.
Action
Update incidentUpdate an incident.
Action
Update problemUpdate a problem.
Action
Update solutionUpdate a solution.
Action
Update userUpdate a user.
Trigger
Deleted FieldTriggers when a field is deleted from a table.
Trigger
Deleted RecordTriggers when a record is deleted from a table.
Trigger
Deleted TableTriggers when a table is deleted from a base.
Trigger
New FieldTriggers when a new field is created in a table.
Trigger
New RecordTriggers when a new record is created in a table.
Trigger
New TableTriggers when a new table is created in a base.
Trigger
Updated FieldTriggers when a field is updated in a table.
Trigger
Updated RecordTriggers when an existing record is updated in a table.
Trigger
Updated TableTriggers when a table is updated in a base.
Action
Create FieldCreates a new field in a table.
Action
Create RecordCreates a new record in a table.
Action
Create TableCreates a new table in a base.
Action
Delete FieldDeletes a field from a table.
Action
Delete RecordDeletes a record from a table.
Action
Delete TableDeletes a table from a base.
Action
Find FieldFinds a field by name.
Action
Find RecordFinds a record by field value.
Action
Find TableFinds a table by name.
Action
Update FieldUpdates a field's name or settings.
Action
Update RecordUpdates an existing record in a table.
Action
Update TableUpdates a table's name or description.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
SolarWinds Service Desk and Zite, answered
What can start an automation from SolarWinds Service Desk?
Any of SolarWinds Service Desk's 10 triggers in the catalog, including New Asset, New Change, New Contract and New Hardware. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Zite when something happens in SolarWinds Service Desk?
Any of Zite's 12 actions, including Create Field, Create Record, Create Table and Update Field. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Zite to SolarWinds Service Desk?
Yes. When something happens in Zite, your agent can act in SolarWinds Service Desk too. This page covers both directions: Zite's triggers and SolarWinds Service Desk's actions are listed here as well.
Do I have to build a connector for SolarWinds Service Desk or Zite?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use SolarWinds Service Desk and Zite without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.