Integration
Connect SolarWinds Service Desk and Urable
When New Asset fires in SolarWinds Service Desk, your agent runs List customers in Urable, or Completed Job in Urable to Add comment in SolarWinds Service Desk. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want SolarWinds Service Desk and Urable to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What SolarWinds Service Desk and Urable can do together
From SolarWinds Service Desk to Urable
When New Asset in SolarWinds Service Desk
then List customers in Urable
From Urable to SolarWinds Service Desk
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with SolarWinds Service Desk and Urable
Triggers and actions 19 triggers · 30 actions
- New Asset
New asset in your inventory.
- New Change
New change in your service desk.
- New Contract
New contract was added.
- New Hardware
New hardware in your inventory.
- New Incident
Triggers when a new incident is created.
- New Problem
New problem in your service desk.
- New Purchase Order
Polling trigger for new purchase orders.
- New Release
New release in your service desk.
- New Risk
New risk was detected.
- New User
New user in your account.
- Add comment
Add a comment to an incident/problem/change etc.
- Add department
Create a department.
- Add site
Create a site.
- Add time track
Log time on a record.
- Create Asset
Add a new asset to your inventory.
- Create Change
Add a new change to your service desk.
- Create Contract
Create a new contract.
- Create Hardware
Add a new hardware to your inventory.
- Create Incident
Add a new incident to your service desk.
- Create Problem
Add a new problem to your service desk.
- Create Release
Add a new release to your service desk.
- Create Solution
Add a new solution to your service desk.
- Create User
Add a new user.
- Delete incident
Delete an incident.
- Get Asset
Returns one asset (other_asset) by id.
- Get change
Retrieve one change by id.
- Get contract
Returns one contract by id.
- Get hardware
Retrieve one hardware asset by id.
- Get incident
Retrieve one incident by id.
- Get problem
Retrieve one problem by id.
- Get release
Retrieve a single release by id.
- Get user
Retrieve one user by id.
- List users
List users, paginated.
- Update change
Update a change.
- Update hardware
Update a hardware asset.
- Update incident
Update an incident.
- Update problem
Update a problem.
- Update solution
Update a solution.
- Update user
Update a user.
- Completed Job
Triggers when a job in Urable is marked completed.
- Fulfilled Order
Triggers when an order in Urable is marked fulfilled.
- New Customer
Triggers when a new customer is added in Urable.
- New Event
Triggers when a new event (meeting, consultation, reminder, time off, etc.) is created in Urable.
- New Job
Triggers when a new job is created in Urable.
- New or Updated Customer
Triggers when a customer is added or an existing customer's details change in Urable.
- New or Updated Event
Triggers when an event (meeting, consultation, reminder, time off and so on) is created or modified in Urable.
- New or Updated Job
Triggers when a job is created or updated in Urable.
- Paid Order
Triggers when an order in Urable is marked paid, newest paid first.
- List customers
Returns the customers in your Urable account, optionally only those matching an email address.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
SolarWinds Service Desk and Urable, answered
What can start an automation from SolarWinds Service Desk?
Any of SolarWinds Service Desk's 10 triggers in the catalog, including New Asset, New Change, New Contract and New Hardware. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Urable when something happens in SolarWinds Service Desk?
Any of Urable's 1 action, including List customers. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Urable to SolarWinds Service Desk?
Yes. When something happens in Urable, your agent can act in SolarWinds Service Desk too. This page covers both directions: Urable's triggers and SolarWinds Service Desk's actions are listed here as well.
Do I have to build a connector for SolarWinds Service Desk or Urable?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use SolarWinds Service Desk and Urable without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.