Integration
Connect SolarWinds Service Desk and TidyHQ
When New Asset fires in SolarWinds Service Desk, your agent runs Add Contact Note in TidyHQ, or Contact Added to Group in TidyHQ to Add comment in SolarWinds Service Desk. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want SolarWinds Service Desk and TidyHQ to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What SolarWinds Service Desk and TidyHQ can do together
From SolarWinds Service Desk to TidyHQ
When New Asset in SolarWinds Service Desk
then Add Contact Note in TidyHQ
From TidyHQ to SolarWinds Service Desk
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with SolarWinds Service Desk and TidyHQ
Triggers and actions 20 triggers · 48 actions
- New Asset
New asset in your inventory.
- New Change
New change in your service desk.
- New Contract
New contract was added.
- New Hardware
New hardware in your inventory.
- New Incident
Triggers when a new incident is created.
- New Problem
New problem in your service desk.
- New Purchase Order
Polling trigger for new purchase orders.
- New Release
New release in your service desk.
- New Risk
New risk was detected.
- New User
New user in your account.
- Add comment
Add a comment to an incident/problem/change etc.
- Add department
Create a department.
- Add site
Create a site.
- Add time track
Log time on a record.
- Create Asset
Add a new asset to your inventory.
- Create Change
Add a new change to your service desk.
- Create Contract
Create a new contract.
- Create Hardware
Add a new hardware to your inventory.
- Create Incident
Add a new incident to your service desk.
- Create Problem
Add a new problem to your service desk.
- Create Release
Add a new release to your service desk.
- Create Solution
Add a new solution to your service desk.
- Create User
Add a new user.
- Delete incident
Delete an incident.
- Get Asset
Returns one asset (other_asset) by id.
- Get change
Retrieve one change by id.
- Get contract
Returns one contract by id.
- Get hardware
Retrieve one hardware asset by id.
- Get incident
Retrieve one incident by id.
- Get problem
Retrieve one problem by id.
- Get release
Retrieve a single release by id.
- Get user
Retrieve one user by id.
- List users
List users, paginated.
- Update change
Update a change.
- Update hardware
Update a hardware asset.
- Update incident
Update an incident.
- Update problem
Update a problem.
- Update solution
Update a solution.
- Update user
Update a user.
- Contact Activated
Triggers when a contact has been activated (after new membership, or reactivated e.g. restored from trash).
- Contact Added to Group
Triggers when a contact has been added to a group.
- Contact Created
Triggers when a new contact has been created for the first time.
- Contact Deactivated
Triggers when a contact has been deleted.
- Contact Removed From Group
Triggers when a contact has been removed from a group.
- Event Deleted
Triggers when an event is deleted.
- Event Ticket Created
Triggers when an event ticket is created.
- Event Ticket Deleted
Triggers when an event ticket is deleted.
- Event Ticket Updated
Triggers when an event ticket is updated.
- Event Updated
Triggers when an event is updated.
- Add Contact Note
Adds a note to a TidyHQ contact.
- Add Contact To Group
Adds an existing TidyHQ contact to one of your groups.
- Add Event Ticket
Creates a new ticket type on a TidyHQ event.
- Add invoice
Creates a new invoice in TidyHQ with your own line items, optionally addressed to a contact.
- Create Contact
Creates a new contact in your TidyHQ organisation.
- Delete Contact
Deletes a contact from your TidyHQ organisation.
- Delete Contact Note
Deletes a note from a TidyHQ contact.
- Delete Event
Deletes an event from your TidyHQ organisation.
- Delete Event Ticket
Deletes a ticket type from a TidyHQ event.
- Find Contact
Finds contacts in your TidyHQ organisation whose details match the search text.
- Get contact
Returns a single TidyHQ contact by its id, including its custom field values.
- Get event
Returns a single TidyHQ event by its ID, with all of its details.
- List contacts
Returns the contacts in your TidyHQ organisation, optionally narrowed by search text.
- List event tickets
Returns the ticket types available on a TidyHQ event.
- List groups
Returns the contact groups in your TidyHQ organisation.
- Remove Contact From Group
Removes a contact from a TidyHQ group.
- Update Contact
Updates an existing TidyHQ contact's details. Only the fields you fill in are changed.
- Update Event
Updates an existing TidyHQ event's name, times, location or description.
- Update Event Ticket
Updates a ticket type on a TidyHQ event, such as its name, price, quantity or sales window. Fields left blank are not changed.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
SolarWinds Service Desk and TidyHQ, answered
What can start an automation from SolarWinds Service Desk?
Any of SolarWinds Service Desk's 10 triggers in the catalog, including New Asset, New Change, New Contract and New Hardware. Describe the moment in plain language and your agent picks the right one.
What can your agent do in TidyHQ when something happens in SolarWinds Service Desk?
Any of TidyHQ's 19 actions, including Create Contact, Update Contact, Update Event and Update Event Ticket. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from TidyHQ to SolarWinds Service Desk?
Yes. When something happens in TidyHQ, your agent can act in SolarWinds Service Desk too. This page covers both directions: TidyHQ's triggers and SolarWinds Service Desk's actions are listed here as well.
Do I have to build a connector for SolarWinds Service Desk or TidyHQ?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use SolarWinds Service Desk and TidyHQ without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.