Connect SolarWinds Service Desk and SQL Server

Both apps 50SolarWinds Service Desk 39SQL Server 11

• Trigger
  New Asset

  New asset in your inventory.

• Trigger
  New Change

  New change in your service desk.

• Trigger
  New Contract

  New contract was added.

• Trigger
  New Hardware

  New hardware in your inventory.

• Trigger
  New Incident

  Triggers when a new incident is created.

• Trigger
  New Problem

  New problem in your service desk.

• Trigger
  New Purchase Order

  Polling trigger for new purchase orders.

• Trigger
  New Release

  New release in your service desk.

• Trigger
  New Risk

  New risk was detected.

• Trigger
  New User

  New user in your account.

• Action
  Add comment

  Add a comment to an incident/problem/change etc.

• Action
  Add department

  Create a department.

• Action
  Add site

  Create a site.

• Action
  Add time track

  Log time on a record.

• Action
  Create Asset

  Add a new asset to your inventory.

• Action
  Create Change

  Add a new change to your service desk.

• Action
  Create Contract

  Create a new contract.

• Action
  Create Hardware

  Add a new hardware to your inventory.

• Action
  Create Incident

  Add a new incident to your service desk.

• Action
  Create Problem

  Add a new problem to your service desk.

• Action
  Create Release

  Add a new release to your service desk.

• Action
  Create Solution

  Add a new solution to your service desk.

• Action
  Create User

  Add a new user.

• Action
  Delete incident

  Delete an incident.

• Action
  Get Asset

  Returns one asset (other_asset) by id.

• Action
  Get change

  Retrieve one change by id.

• Action
  Get contract

  Returns one contract by id.

• Action
  Get hardware

  Retrieve one hardware asset by id.

• Action
  Get incident

  Retrieve one incident by id.

• Action
  Get problem

  Retrieve one problem by id.

• Action
  Get release

  Retrieve a single release by id.

• Action
  Get user

  Retrieve one user by id.

• Action
  List users

  List users, paginated.

• Action
  Update change

  Update a change.

• Action
  Update hardware

  Update a hardware asset.

• Action
  Update incident

  Update an incident.

• Action
  Update problem

  Update a problem.

• Action
  Update solution

  Update a solution.

• Action
  Update user

  Update a user.

• Trigger
  New or Updated Row

  Triggers when a new row is added or modified.

• Trigger
  New or Updated Row (Custom Query)

  Fires for each new or changed row returned by a SELECT statement you write against the connected SQL Server database.

• Trigger
  New Row

  Triggers when you add a new row.

• Trigger
  New Table

  Fires when a new table appears in the connected SQL Server database.

• Action
  Add Row

  Add one row to a table on the connected SQL Server database.

• Action
  Delete Row

  Delete the rows in a table whose chosen column equals a value.

• Action
  Find Row

  Find the first row in a table whose chosen column matches a value.

• Action
  Find Rows via Custom Query

  Runs a SELECT statement you write against the connected SQL Server database and returns every row it matches.

• Action
  Find Row via Custom Query

  Runs a SELECT statement you write against the connected SQL Server database and returns the first row it matches.

• Action
  Run Custom Statement

  Runs a statement you write against the connected SQL Server database that changes data rather than returning rows, and reports how many rows it changed.

• Action
  Update Row

  Change column values on every row of a table whose chosen column matches a value.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.