Integration
Connect SolarWinds Service Desk to InfoLobby
When New Asset fires in SolarWinds Service Desk, your agent runs Add Task in InfoLobby. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want SolarWinds Service Desk and InfoLobby to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What SolarWinds Service Desk can start in InfoLobby
When New Asset in SolarWinds Service Desk
then Add Task in InfoLobby
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with SolarWinds Service Desk and InfoLobby
Triggers and actions 10 triggers · 43 actions
- New Asset
New asset in your inventory.
- New Change
New change in your service desk.
- New Contract
New contract was added.
- New Hardware
New hardware in your inventory.
- New Incident
Triggers when a new incident is created.
- New Problem
New problem in your service desk.
- New Purchase Order
Polling trigger for new purchase orders.
- New Release
New release in your service desk.
- New Risk
New risk was detected.
- New User
New user in your account.
- Add comment
Add a comment to an incident/problem/change etc.
- Add department
Create a department.
- Add site
Create a site.
- Add time track
Log time on a record.
- Create Asset
Add a new asset to your inventory.
- Create Change
Add a new change to your service desk.
- Create Contract
Create a new contract.
- Create Hardware
Add a new hardware to your inventory.
- Create Incident
Add a new incident to your service desk.
- Create Problem
Add a new problem to your service desk.
- Create Release
Add a new release to your service desk.
- Create Solution
Add a new solution to your service desk.
- Create User
Add a new user.
- Delete incident
Delete an incident.
- Get Asset
Returns one asset (other_asset) by id.
- Get change
Retrieve one change by id.
- Get contract
Returns one contract by id.
- Get hardware
Retrieve one hardware asset by id.
- Get incident
Retrieve one incident by id.
- Get problem
Retrieve one problem by id.
- Get release
Retrieve a single release by id.
- Get user
Retrieve one user by id.
- List users
List users, paginated.
- Update change
Update a change.
- Update hardware
Update a hardware asset.
- Update incident
Update an incident.
- Update problem
Update a problem.
- Update solution
Update a solution.
- Update user
Update a user.
- Add File
Uploads a file (base64 content) and appends it to a file field on an InfoLobby record. Existing attachments on the field are kept.
- Add Table
Create a new table in a space.
- Add Task
Creates a task attached to a record in an InfoLobby table.
- Create Comment
Posts a comment on an InfoLobby record, optionally with file attachments and without notifying the record's followers.
- Create Record
Creates a new record in an InfoLobby table.
- Delete a Record
Deletes a record from an InfoLobby table.
- Delete File
Removes one attachment from a file field on a record. Other attachments on the field and on other file fields are untouched.
- Filter Table Records
Returns the records in an InfoLobby table that match the given filters, search term or saved view.
- Get Record
Fetches a record by ID from an InfoLobby table. An error occurs if the record is not found.
- Get Table
Returns a table's metadata and its field definitions (schema).
- List Spaces
Lists every workspace (space) the connected API key has access to.
- List Tables
Returns all tables in an InfoLobby workspace (space).
- Query Table Records
Query and filter the records of an InfoLobby table, returning one page of up to 100 matching rows.
- Update a Record
Updates an existing record in an InfoLobby table by ID. Only the fields you supply are changed.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
SolarWinds Service Desk and InfoLobby, answered
What can start an automation from SolarWinds Service Desk?
Any of SolarWinds Service Desk's 10 triggers in the catalog, including New Asset, New Change, New Contract and New Hardware. Describe the moment in plain language and your agent picks the right one.
What can your agent do in InfoLobby when something happens in SolarWinds Service Desk?
Any of InfoLobby's 14 actions, including Create Comment, Create Record, Update a Record and Add File. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from InfoLobby to SolarWinds Service Desk?
InfoLobby has no triggers in the catalog today, so automations start in SolarWinds Service Desk. If you need the other direction, ask: your agent reads InfoLobby's API documentation and adds it.
Do I have to build a connector for SolarWinds Service Desk or InfoLobby?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use SolarWinds Service Desk and InfoLobby without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.