Connect SolarWinds Service Desk to Honeyhive

Both apps 64SolarWinds Service Desk 39Honeyhive 25

• Trigger
  New Asset

  New asset in your inventory.

• Trigger
  New Change

  New change in your service desk.

• Trigger
  New Contract

  New contract was added.

• Trigger
  New Hardware

  New hardware in your inventory.

• Trigger
  New Incident

  Triggers when a new incident is created.

• Trigger
  New Problem

  New problem in your service desk.

• Trigger
  New Purchase Order

  Polling trigger for new purchase orders.

• Trigger
  New Release

  New release in your service desk.

• Trigger
  New Risk

  New risk was detected.

• Trigger
  New User

  New user in your account.

• Action
  Add comment

  Add a comment to an incident/problem/change etc.

• Action
  Add department

  Create a department.

• Action
  Add site

  Create a site.

• Action
  Add time track

  Log time on a record.

• Action
  Create Asset

  Add a new asset to your inventory.

• Action
  Create Change

  Add a new change to your service desk.

• Action
  Create Contract

  Create a new contract.

• Action
  Create Hardware

  Add a new hardware to your inventory.

• Action
  Create Incident

  Add a new incident to your service desk.

• Action
  Create Problem

  Add a new problem to your service desk.

• Action
  Create Release

  Add a new release to your service desk.

• Action
  Create Solution

  Add a new solution to your service desk.

• Action
  Create User

  Add a new user.

• Action
  Delete incident

  Delete an incident.

• Action
  Get Asset

  Returns one asset (other_asset) by id.

• Action
  Get change

  Retrieve one change by id.

• Action
  Get contract

  Returns one contract by id.

• Action
  Get hardware

  Retrieve one hardware asset by id.

• Action
  Get incident

  Retrieve one incident by id.

• Action
  Get problem

  Retrieve one problem by id.

• Action
  Get release

  Retrieve a single release by id.

• Action
  Get user

  Retrieve one user by id.

• Action
  List users

  List users, paginated.

• Action
  Update change

  Update a change.

• Action
  Update hardware

  Update a hardware asset.

• Action
  Update incident

  Update an incident.

• Action
  Update problem

  Update a problem.

• Action
  Update solution

  Update a solution.

• Action
  Update user

  Update a user.

• Action
  Add annotation queue

  Create a new annotation queue.

• Action
  Add batch of events

  Create multiple events in one call.

• Action
  Add batch of session events

  Add a batch of events to an existing session.

• Action
  Add datapoint

  Create a new datapoint.

• Action
  Add dataset

  Create a new dataset.

• Action
  Add event

  Create a new event (LLM trace/span/tool call) in HoneyHive.

• Action
  Add run

  Create a new evaluation run (experiment).

• Action
  Add session

  Start a new tracing session.

• Action
  Delete datapoint

  Delete a datapoint by ID.

• Action
  Delete dataset

  Delete a dataset by ID.

• Action
  Delete metric

  Delete a metric by ID.

• Action
  Find events by filters

  Search/filter events.

• Action
  Get datapoint

  Retrieve a single datapoint by ID.

• Action
  Get event

  Retrieve a single event by ID.

• Action
  Get run

  Get details of an evaluation run by ID.

• Action
  List annotation queues

  List annotation queues for a project.

• Action
  List datapoints

  Retrieve a list of datapoints.

• Action
  List datasets

  Retrieve datasets for a project.

• Action
  List metrics

  List all metrics for a project.

• Action
  List runs

  Get a list of evaluation runs (experiments) for a project.

• Action
  Run metric evaluation

  Run a metric evaluation and return the result.

• Action
  Update datapoint

  Update an existing datapoint.

• Action
  Update dataset

  Update an existing dataset.

• Action
  Update event

  Update fields on an existing event.

• Action
  Update metric

  Update an existing metric.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.